Contact GTWorld Support
Company Name: Guaranty Trust Bank PLC
About: It's Banking, only Easier.
With GTWorld, you have a Mobile Banking App that is
designed to cater to all that's important to you easily and seamlessly.
GTWorld Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with GTWorld. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact GTWorld. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guaranty Trust Bank PLC
Read 4 Customer Service Reviews 😭😔💔
I wanted to activate my Gtworld app , but at the face picture verification, is telling me to contact support , I don't know what to do !...
I deeply regret ….
by CHUCKEL999
I deeply regret ever deciding to open this account with GTB after using this app. Forget about all the usability issues, here are some big things I encountered: 1. Making an fx transfer involves so many steps, and if you make a mistake, you won’t know until the end, then you have to start again. And, they won’t tell you what the mistake is. 2. They do not disclose fees. You won’t know how much they will charge you for a transaction you are about to execute. 3. The app logs you out while you are going through the lengthy process of sending an fx transaction. All this comes after the bank created an extra fx account that I didn’t need, put my funds in there and couldn’t get me access to my funds for 3 weeks. Stay away. This is a sub-par local bank pretending to be an international fx player. They are probably best for withdrawing cash in-person in Yaba or Surulere. Do not expect this app to work for you.
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Update: I thought my FX send transaction had gone through, but now I find out it was rejected.
GTB developer: Please tell me what percentage of the balance I need to set aside for fees on the transfer as of the day you reply. 15%? 20%?
The button “Continue” doesnt work
by BoumAkinya27
Good day, i have been experiencing this type of difficulty for some time now. Whenever i try to carry out a transaction, the point where i should click “continue” just hangs. I cant move past that level therefore making my transactions not happen except i go on to use the Gtbank app. I would really appreciate if this is looked into. Thanks
Useless app
by Rosalineto
For this to be one of the major banks of Africa, I am so disappointed in this horrendous user experience. The app must have been made my juvenile amateurs with no education. Imagine the app malfunctioning whenever I try to do a simple bank transfer. I can’t even manage or access my money when I need it!!! What a sad example of the way things in this country don’t work. Upgrade the app!!
Have a Problem with GTWorld? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of GTWorld to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GTWorld customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GTWorld.
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