Contact GTWorld Support
Company Name: Guaranty Trust Bank PLC
About: It's Banking, only Easier.
With GTWorld, you have a Mobile Banking App that is
designed to cater to all that's important to you easily and seamlessly.
GTWorld Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guaranty Trust Bank PLC
Verified email ✔✔
E-Mail: mobiledev@gtbank.com
Website: 🌍 Visit GTWorld Website
Privacy Policy: https://www.gtbank.com/privacy-policy
Developer: Guaranty Trust Bank
4 Most reported problems 😔💔
I wanted to activate my Gtworld app , but at the face picture verification, is telling me to contact support , I don't know what to do !...
THE UPDATE IS SO STUPID, UNNECESSARY AND HAS SO MANY BUGS.
by 135goklaboi2
Would give 0 starts if I could. This is so annoying, I can’t make any transfers at all with the update and worst part is the made the old version stop working. This is so annoying, now I am stuck after shopping typing this… I can switch banks just because of this because what in the world would make you take a great app with a great interface in replace it with JUNK, if you must make an update then at least make sure there are no bugs. What is the use of the app when I can’t make transfers???
APP’s so so slow
by UC Billyons
This could be one of the worse apps to use this 21st century if not the worst. It doesn’t function well abroad on like palmpay amongst others that doesn’t take a second to carry out a transaction. I’ve been stuck here for an hour trying to make a single transaction. Downloaded it yesterday and it worked a little bit better but can’t work today. The UI is nice but its functionality is nonsense. Gtbank should get back to their drawing board
Poor GTConnect
by KennyMNO
GTB is not prepared to support diaspora customers. After changing my phone and downloading the app on my new device, I found that my transaction limit was significantly reduced to 20k per day. Efforts to increase this limit require an ATM card, which had expired long ago. I am unable to request a new card as I am not in Nigeria.
When I reached out to my account officer, I was advised that the only solution is to call GTConnect. For the past six months, I have been calling all four GTConnect numbers, but no one has answered or picked up.
GTB's diaspora services are severely lacking, and their GTConnect customer support is poor. I would give them one star for their diaspora services and inadequate customer support.
Have a Problem with GTWorld? Report Issue
Why should I report an Issue with GTWorld?
- Pulling issues faced by users like you is a good way to draw attention of GTWorld to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GTWorld customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GTWorld.
