Are you having issues? Select the issue you are having below and provide feedback to Official TCS London Marathon.
- Difficult to open app prior to start time
- No way to contact someone for help
- End run button is too close to the progress screen and can be accidentally pressed
I ran the 26.2 miles with just the app which stopped at mile 22 , I restarted it but it lost all my miles
Map not working for runners.all stopped at 5miles
Complete guide to troubleshoot Official TCS London Marathon app on iOS and Android devices. Solve all Official TCS London Marathon app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at London Marathon Events Limited, developers of Official TCS London Marathon.
Just type in your message of support and, if approved, it will appear on the world-famous gantry on The Mall as your chosen participant approaches the Finish Line! • track other participants (and invite friends and family to track them too! The Official TCS London Marathon App, with all its fantastic features, is your perfect companion to the 2022 TCS London Marathon on Sunday 2 October. We recommend downloading and trying out the Official App now so you can familiarise yourself with all its experience-enhancing features before the big day. New for 2022! Send a ‘Belief booster’ to anyone taking part in the mass event. Don’t miss your chance to take advantage of the Official TCS London Marathon App and make your Marathon Day even more memorable!