Official TCS London Marathon Reviews

by Dad In Oregon

Racer mileage would not load only updated twice in 4 hours

by Parikh1234

Still giving a time zone error. Had to put my phone in the London time zone.

by 7272frustrated52

Once time to open app came tried for 30 minutes to make it work with no success. Said I needed to enter time zone with no way to do this. Down loaded Strava app with no problem and ran my marathon. Once finished OfficialTCSLondonMarathon decided to open. No one to contact about the issue as I was stressed about starting my run. Seems there should be a way to contact someone or the ability to test it prior to the start time. Very disappointed in the experience.

by Mtleanez

Very bad App. My husband runned the Marathon and OfficialTCSLondonMarathon never opened during the marathon

by No Sale Today

Going in the pelting rain with my phone in a plastic bag in my pocket. Reached in my pocket to see how I was doing and must have touched “end run” button. the “end run” and “pause run” buttons are on the progress screen. So if you brush against the screen you may “end” your run.
There is no escape from this - but you can make a sad face selfie, it will allow you to do that.

by Lucawillyham

Can’t even open OfficialTCSLondonMarathon without it crashing

by 

I don’t know what happened but my app stopped recording and 8 miles and said I was completed. Tried even reinstall and the OfficialTCSLondonMarathon was locked on the completed miles and time. Sad thing is is my back up died halfway through as well so I guess it’s next year.

Bib 8818

by Henrywilt

It just crashes every time I open OfficialTCSLondonMarathon

by Gh1111

Seems to be only in KM - I have tried to change in the settings - KM are meaningless to me when like most, we train in Miles not KM!! Please, please change before the race!!

Please also remove the ‘fun fact’ - it is annoying!!

by BillWis

It wouldn’t be any trouble at all for OfficialTCSLondonMarathon to report statistics also. Such as, timber’s time at 10k, 20k, 30k, 40k. But after a runner had passed 10k etc there is no way to see what his or her time was afterwards. It would have been great to keep tabs on the runner’s pace throughout the race.

by Dave In NYC

It says that a 3:11 Marathon is a 7:04 per mile pace, when it is actually a 7:17 pace. Same error with other runners who I have checked. Please fix this!

by Leslie Christensen

My husband and I ran together. OfficialTCSLondonMarathon on my iPhone kept great time with my watch. OfficialTCSLondonMarathon on his phone was tracking less mileage. By the time we ran 26.2 his app showed he needed another 0.77 to reach 26.2. After we both had “26.2 completed” on OfficialTCSLondonMarathon , my app never showed the buttons at the bottom of the screen to get a finisher certificate.

I hope my time and distance are recorded correctly. OfficialTCSLondonMarathon marked my race complete so I’m assuming it did. This was my husband’s first marathon so it was a little disappointing to have OfficialTCSLondonMarathon not track correctly for him.

by DavidisBangin'

Here we are, the day before race day and I’m stressing out because I downloaded OfficialTCSLondonMarathon on my iPad and then downloaded OfficialTCSLondonMarathon on my cell phone.
I didn’t read/see that I must only log onto OfficialTCSLondonMarathon from the device that I will be using for the race.
Now, I’m going crazy trying to either log out or get ahold of someone to reset my bib # so I can log in on my phone.
Yeah, I was too excited to log in but why is it sooo hard to log off???

by Katetate1964

I came all the way from America to see my sons girlfriend run...thanks to your ap...I TRACKER HER....FOUND HER AND GOT A PICTURE OF HER....Thank you !

by Hogey14

I live in the US and so this was a wonderful way for me to track the progress of my nephew running in the marathon.

by Poko Poopoo

This is by far the most accurate app. I’ve ever used.
Every thing was up to the moment, and the tracking was spot on!

by MichElleNYC2017

I was following runners as they participated in their virtual race for 2020. Loved seeing their dot move along the course as if they were really running the London course. So cool! Really made this year feel special.