Contact Official TCS London Marathon Support
Company Name: London Marathon Events Limited
About: The Official TCS London Marathon App, with all its fantastic features, is your
perfect companion to the 2022 TCS London Marathon on Sunday 2 October.
We
recommend downloading and trying out the Official App now so you can familiarise
yourself with all its experience-enhancing features before the big day.
Official TCS London Marathon Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Official TCS London Marathon. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Official TCS London Marathon. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 5 Customer Service Reviews 😭😔💔
Hello, I keep getting message:" you are unable to accessws your pareticipat dashboard at this time, please someb back later". I continue to get this message and not able to pay for the marathon. I need help as today is the last day. 917 826 1451
Despite logging in with correct booking reference, email and dob I get a message saying invalid log in. I've tried it several times including 3 am when use should have been low.
Bob
by 7272frustrated52
Once time to open app came tried for 30 minutes to make it work with no success. Said I needed to enter time zone with no way to do this. Down loaded Strava app with no problem and ran my marathon. Once finished the app decided to open. No one to contact about the issue as I was stressed about starting my run. Seems there should be a way to contact someone or the ability to test it prior to the start time. Very disappointed in the experience.
Beware the “end run” button
by No Sale Today
Going in the pelting rain with my phone in a plastic bag in my pocket. Reached in my pocket to see how I was doing and must have touched “end run” button. the “end run” and “pause run” buttons are on the progress screen. So if you brush against the screen you may “end” your run.
There is no escape from this - but you can make a sad face selfie, it will allow you to do that.
App stopped
by
I don’t know what happened but my app stopped recording and 8 miles and said I was completed. Tried even reinstall and the the app was locked on the completed miles and time. Sad thing is is my back up died halfway through as well so I guess it’s next year.
Bib 8818
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