GTW app not working? crashes or has problems?

GTW Status

Last Updated on 2023-09-09 by Christoph Gogolin

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Common GTW Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GTW app on iOS and Android devices. Solve all GTW app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GTW iPhone Issues and Solutions

GTW iOS app crashes, not working, errors
GTW iOS app network issues
GTW on iOS has black/white screen

GTW Android App Issues and Solutions

GTW has errors/crashing/not working
GTW server network connectivity issues
GTW has black screen

GTW iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GTW app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GTW app crashes or not working on Iphone (iOS):

Close and restart the GTW app on iPhone
Update GTW app to the Latest Version for iOS
Uninstall and reinstall GTW iPhone app
Update your iPhone to the latest iOS version

Fix GTW on iPhone unable to connect to server/internet connection issues::

To resolve GTW network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GTW black/white screen (blank screen) on iPhone:

Follow the GTW iOS app troubleshooting guide Here →

GTW Android App Issues and Solutions

Fix GTW not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GTW app issues:

Force Stop the GTW App
1. On android, goto "Settings" » click GTW app. » click "Force Stop".

Update GTW to the latest version on PlayStore

Clear GTW App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GTW app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GTW.

Fix GTW unable to contact server/ GTW internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GTW » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GTW » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GTW on android.

Solve GTW black/white screens issue on Android:

Follow the GTW android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Christoph Gogolin, developers of GTW.

About this app

Gogo's Type Writer is a plain Text and Markdown Editor. It is optimized for fast opening and editing local and remote files (Dropbox, OneDrive, Google Drive, FTP, SFTP/SSH) on your iOS Device. • Find and Replace support (incl. • NEW!