Videoshop app not working? crashes or has problems?

Videoshop Status

Last Updated on 2024-10-07 by Jajijujejo Inc.

I have a problem with Videoshop

Are you having issues? Select the issue you are having below and provide feedback to Videoshop.

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Something else

50.0%

Photo/Video

31.3%

Not working

18.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Videoshop Problems 🔥

- Price has increased

- Music and sound effects require a subscription

- Issues with importing videos

- No response from developer when contacted

📋 8 Reported Issues:

Rhonda Dytko 2024-08-30

Edits and sizing defaults back after hours of editing help

DARLA BARTELL 2023-02-01

IS YOUR SERVER DOWN? i AM TRYING TO DOWNLOAD OUR TRAINING VIDEO AND IT SAYS SERVER DOWN, TRY AGAIN LATER. IS THIS GOING TO BE WORKING IN THE NEAR FUTURE?

Kay 2022-12-01

I keep recording audio but you can barely hear it. I have never had this issue before

Da Real Hollywood Mschelle 2022-11-29

App keeps crashing

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Apizzi 2022-11-10

Same as last person—over half of my videos are just white screen with audio intact. Really bummed to lose some of my favorite creations.

Austin Mollno 2022-11-08

I opened the app and it was "optimizing videos". After the app finished optimizing my videos, I've lost over half of my videos. Audio is there, but the screen is all white.

Brian Dietrich, Ph.D. , LMFT 2022-08-24

I've made a big video with many embossed photos, animated type, and animated Gifs. Unfortunately, the video keeps crashing as I try to save it. Please advise. Thank you.

Lynnda McCorkle 2022-07-09

I got an error of parse response while trying to download to youtube

Showing 1-8 of 8 reported issues:

Have a Problem with Videoshop - Video Editor? Report Issue

Common Videoshop Problems & Solutions. Troubleshooting Guide

Table of Contents:

Videoshop iPhone Issues and Solutions

Videoshop iOS app crashes, not working, errors
Videoshop iOS app network issues
Videoshop on iOS has black/white screen

Videoshop Android App Issues and Solutions

Videoshop has errors/crashing/not working
Videoshop server network connectivity issues
Videoshop has black screen

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Videoshop iPhone Issues and Solutions

How to fix Videoshop app crashes or not working on Iphone (iOS):

Close and restart the Videoshop app on iPhone
Update Videoshop app to the Latest Version for iOS
Uninstall and reinstall Videoshop iPhone app
Update your iPhone to the latest iOS version

Fix Videoshop on iPhone unable to connect to server/internet connection issues::

To resolve Videoshop network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Videoshop Android App Issues and Solutions

Fix Videoshop not working on Android, crashes, errors or is unresponsive:

Force Stop the Videoshop App
1. On android, goto Settings » Videoshop » click [Force Stop]

Update Videoshop to the latest version on PlayStore

Clear Videoshop App Cache and Data:
1. On android, goto Settings » Apps » Videoshop » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Videoshop.

Fix Videoshop unable to contact server/ Videoshop internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Videoshop » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Videoshop » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Videoshop