🏷️ About: Experience the world with a touch of Malaysian Hospitality. We are the full-service national flag carrier of Malaysia, and our ultimate goal is to get you to where you need to be comfortably and conveniently with all the warmth and friendliness of our Malaysian culture.
We Investigate the app owner's website (Malaysiaairlines.com), verify their legitimacy, and uncover hidden scams and complaints.
Bookings with Enrich number (loyalty program) still have to be manually put into MalaysiaAirlines for trips. Frequently flights earning elite points (upgrading status) are not showing in MalaysiaAirlines , despite manually adding the flights! And the system to get them credited is bulky, admits it takes days, and there is no feedback when they are not credited. Overall one of the worst administered loyalty programs in airlines and MalaysiaAirlines reflects that. At least Malaysia Air is more dependable than Asia Air, but MalaysiaAirlines and their Enrich program need serious attention.
I can’t login. I enter my information, but it doesn’t log me in. Info is all correct. It doesn’t even tell me my login info is incorrect. Please fix MalaysiaAirlines.
buggy app that abuses notification privileges to send SPAM
Can't even load e-boarding pass on MalaysiaAirlines. Way behind most airline app. Very disappointing
When I report bug I receive a generic reply. They did not even read my 3 bug reports. Waste of time.
For a major global airline, MalaysiaAirlines is shockingly bad. The 2FA continues to ‘process’ and randomly crashes in middle of booking or trip retrieval. Please fix this.
Just go to airport and get paper ticket. App is worthless. You can’t create an account.
It does not detect your check in status if you checked in through its website. Not able to install card to Wallet
The last update is very bad. Can’t find flight and keep getting invalid number when searching.
I can not book flight to phuket does not show it on app , tgis is terable i fly u guys all the time because of my app now can not and also shows no thailand flights like manila to bangkok or phuket nothing . Fix it been like this fir months
Payment function doesn’t work on their website or on MalaysiaAirlines . Tried entering multiple credit cards but each time the payment function doom loops with a message “Technical error. Please call customer service.” Functionality of MalaysiaAirlines is about what you’d expect from a bankrupt, state-owned enterprise full of salaried navel gazers…
App asked me to give mobile number to send OTP, but didn’t give any button to proceed. Only button is resend OTP. So you’re stuck in resending the OTP forever and you can’t login to use MalaysiaAirlines .
Still have the same review as last time (after 4th update now)
App is nothing else than a browser.
Almost every option is just diverting to a mobile website where all data has again to be entered (e.g. Mobile check in).
Enrich data more or less not available; aside from total Points & the number.
Compared to the previous app: MalaysiaAirlines here is useless.
Embarrassing for a top intl. airline to publish an app like this...
Seems buggy. Hard to check in. Seems impossible to addflights to profile. Easy to loose where you have gotten to in the process so that you have to start all over.
Malaysia Airline is the worst Airline, they canceled my tickets which they are a transit and they telling me that they cant get me a flight in that day because the canceled all flights in that day and now i am stuck with a canceled ticket. They so unprofessional it should be out of business
Response time to make a booking takes hours and unresponsive
Erroneous alerts on AA FF # etc
Took me 2 hrs and still could not complete a reservation then used capital one travel in seconds
Prices were different though
Is one of the worst app for an airline. New user registration is a nightmare and did not work after trying several times. Data entry screens to create a new user acct are buggy. Whoever is the quality control mgr for release of MalaysiaAirlines should have been fired.
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Seems like every new update of this apps, your past trip is gone and you need to add it manually. Why don’t just sync all of the trips with the account/enrich id?
Where to sign in the enrich membership from apps?
Malaysia Airlines does not appear safe based on available data.
JustUseApp Safety Score for Malaysia Airlines is 0.7/100.
This assessment is based on our NLP analysis of 2,185 user reviews.
Combined with the app store average rating of 4.7/5.
Malaysia Airlines does not appear legitimate based on our analysis.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Malaysia Airlines is 0.7/100 .
This conclusion is based on analysis of 2,185 user reviews.
Malaysia Airlines collected the following data from you:
As a member of the oneworld Alliance, you can also expect a superior and seamless travel experience that lets you access the benefits and perks from 14 different airlines across the world.
We are the full-service national flag carrier of Malaysia, and our ultimate goal is to get you to where you need to be comfortably and conveniently with all the warmth and friendliness of our Malaysian culture.
View or modify your upcoming flights and past trips based on your booking, last name or Enrich account.
Discover the world and enjoy exclusive perks with our Student Travel Programme.
Experience the world with a touch of Malaysian Hospitality.
