Contact Malaysia Airlines

Contact Malaysia Airlines Support


Company Name:

About: Experience the world with a touch of Malaysian Hospitality.    We are the
full-service national flag carrier of Malaysia, and our ultimate goal is to get
you to where you need to be comfortably and conveniently with all the warmth and
friendliness of our Malaysian culture.



Malaysia Airlines Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Malaysia Airlines Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MALAYSIA AIRLINES BERHAD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Malaysia Airlines Website

Privacy Policy: https://www.malaysiaairlines.com/usa/en/footer/privacy-policy.html

Developer: Digital - Malaysia Airlines Berhad





Can I trust Malaysia Airlines app?

Protect your data and wallet. We investigate the developer's website (Malaysiaairlines.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Terrible app

2025-02-28

by AutonomyStudent

Bookings with Enrich number (loyalty program) still have to be manually put into the app for trips. Frequently flights earning elite points (upgrading status) are not showing in the app, despite manually adding the flights! And the system to get them credited is bulky, admits it takes days, and there is no feedback when they are not credited. Overall one of the worst administered loyalty programs in airlines and the app reflects that. At least Malaysia Air is more dependable than Asia Air, but this app and their Enrich program need serious attention.

Garbage

2025-03-01

by MerchantFarang

Payment function doesn’t work on their website or on the app. Tried entering multiple credit cards but each time the payment function doom loops with a message “Technical error. Please call customer service.” Functionality of this app is about what you’d expect from a bankrupt, state-owned enterprise full of salaried navel gazers…

Slow, buggy and poor experience

2025-03-02

by Rs99123357780

Is one of the worst app for an airline. New user registration is a nightmare and did not work after trying several times. Data entry screens to create a new user acct are buggy. Whoever is the quality control mgr for release of this app should have been fired.




Have a Problem with Malaysia Airlines? Report Issue




Why should I report an Issue with Malaysia Airlines?

  1. Pulling issues faced by users like you is a good way to draw attention of Malaysia Airlines to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Malaysia Airlines customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Malaysia Airlines.


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