I have lived in various countries around the world and I have seen some poorly designed apps. CEPM is right up there as one of the worst apps I have ever encountered. First, if you don’t read Spanish you’re going to be using a translation app a lot, as there is no option to use CEPM in your native language. Given the large population of English speaking ex-pats as well as, those from Germany and Russia, you would think this app would add the ability to use CEPM in more than one language.
Second, verifying your credit/debit card through CEPM is difficult. this app sends the verification transactions in DOP which, if you’re using a bank account in the DR is ok. If you’re using a foreign bank however, you’re stuck guessing what exchange rate was used as the deposits are made in your home currency.
Add to that the fact your credit/debit card must be verified on every device rather than just the account and you’re stuck having to scour bank statements from years past looking for the verification deposits then trying to figure what exchange rate was used.
Navigating CEPM is not easy. CEPM is not very intuitive or user friendly. I could go on but there is so much wrong with CEPM, I’d be writing for at least an hour.
CEPM needs a serious update to fix the many flaws, some of which have existed for years, according to other users.
Sadly, the only option to using CEPM is the poorly designed and barely functional website. But that’s a whole other critique….