BNI Connect app not working? crashes or has problems?

BNI Connect Status

Last Updated on 2025-01-29 by BNI Mobile

I have a problem with BNI Connect

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Crashes

33.3%

Something else

33.3%

Connection

16.7%

Not working

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BNI Connect Problems 🔥

- Doesn't work most of the time

- Doesn't recognize password

- Fingerprint recognition doesn't work

- All fields need to be filled in

- Limited number of characters to send note

- No current updates

- App only worked for one day

📋 2 Reported Issues:

Stephanie Voss 2023-08-07

New to BNI in Prescott, AZ. Belonged in Burbank CA years ago, Before the App. (Like 2008-9). When I put a slip in for a referral or one-to one, it appears for the current week. But the items that were made last week do not appear on the 6 or 12 month screen. Yet for lifetime there are stats that I don't understand... (11 one-to-one, 38 referrals given 47 received and tyfcb 679). Where is that coming from?

Dave Gwinn 2023-08-03

I keep receiving a message stating I need an active chapter membership to log in. I am able to reset my password and log in via that link without issue.

Showing 1-2 of 2 reported issues:

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Common BNI Connect Problems & Solutions. Troubleshooting Guide

Table of Contents:

BNI Connect iPhone Issues and Solutions

BNI Connect iOS app crashes, not working, errors
BNI Connect iOS app network issues
BNI Connect on iOS has black/white screen

BNI Connect Android App Issues and Solutions

BNI Connect has errors/crashing/not working
BNI Connect server network connectivity issues
BNI Connect has black screen

⚠️ Troubleshoot | Fix Now in One Click

BNI Connect iPhone Issues and Solutions

How to fix BNI Connect app crashes or not working on Iphone (iOS):

Close and restart the BNI Connect app on iPhone
Update BNI Connect app to the Latest Version for iOS
Uninstall and reinstall BNI Connect iPhone app
Update your iPhone to the latest iOS version

Fix BNI Connect on iPhone unable to connect to server/internet connection issues::

To resolve BNI Connect network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

BNI Connect Android App Issues and Solutions

Fix BNI Connect not working on Android, crashes, errors or is unresponsive:

Force Stop the BNI Connect App
1. On android, goto Settings » BNI Connect » click [Force Stop]

Update BNI Connect to the latest version on PlayStore

Clear BNI Connect App Cache and Data:
1. On android, goto Settings » Apps » BNI Connect » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BNI Connect.

Fix BNI Connect unable to contact server/ BNI Connect internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click BNI Connect » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BNI Connect » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BNI Connect