VTech KidiConnect app not working? crashes or has problems?

VTech KidiConnect Status


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⚠️ Most reported problems ⚠️

Something else
38.5%

Connection
19.2%

Not working
19.2%

Crashes
11.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of VTech KidiConnect Problems 😠👌🔥

- Error occurred when attempting to create a messaging User ID as a parent for the same account as my child.

- Support for the product is lacking.

- It’s literally impossible to sign up for an account for this app.

- App has both functional and security issues.

- Login fails after several minutes.

- Support response was “we do not have troubleshooting for this type of issue at this time”.

  10 Reported Issues: 😵🆘🛟🚨📢

Bonnie
2023-06-24

I keep getting an error code 99. I have tried to Uninstall and install it again. Same error code. It will work fine and then it's horrible.

Rebecca
2023-04-01

Can't even open the app on my android. Never had a problem in the past. Been trying to use for 3 weeks and nothing. Tried Uninstalling and reinstalling, still won't open. Glad my child can still use on her end but sucks we can't communicate when she is away now.

Jerome Casper
2023-03-13

You seem to have major complaints about your Kidiconnect app. It appears that it's gone the way of the DoDo bird. Will it EVER be coming back?

Amanda
2023-02-20

App won't open, removed app and re download it and it does the same thing

Danielle Gilbert-Hilson
2023-02-19

App won't even open.

Heather
2023-02-16

App used to work good. Now crashes, can't even open the app nevermind use it. I have uninstalled and reinstalled and nothing. What do I need to do or try to get this working in my Android phone. Frustrated.

Tammy Schisel
2023-01-20

keeps crashing won't load. Uninstalled than installed still nothing

Penny Aragaki
2023-01-05

App won't even open on droid

Conrad
2023-01-03

App not working. Stop after opening with a samsung phone.

Adam
2022-12-25

App crashing. Won't even open on Samsung phone

Showing 1-10 of 10

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Common VTech KidiConnect Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VTech Electronics Limited, developers of VTech KidiConnect.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit VTech KidiConnect Website

Privacy Policy: http://www.vtechkids.com/privacy_policy/

Developer: VTech Electronics Ltd.


53.13% Contact Match

Developer: VTech Electronics Ltd.

E-Mail: [email protected]

Website: 🌍 Visit VTech KidiConnect Website

54.84% Contact Match

Developer: VTech Electronics Ltd.

E-Mail: [email protected]

Website: 🌍 Visit VTech KidiConnect (CA français Website



About this app

Parents can also add family members and friends to the child's contact list, so grandparents can stay close too. • Kid Friendly.  You cannot use it to send messages to adults or children who do not have a compatible device. • Stay Connected with Your Child Anytime, Anywhere.  All contacts must be approved by parents before any communication can take place so parents will have peace of mind knowing their child is in a kid-safe environment.  That parent will be in charge of the child's contact list and can use VTechKidiConnect to send or approve friend requests on their child's behalf.  With Group Chat, your child can communicate and share with multiple family members or friends at the same time. • It's Fun!  Even the youngest kids can use KidiConnect™ to share voice messages, photos, drawings, stickers, and pre-recorded messages.  With KidiConnect™ kids can share messages using a compatible VTech toy.  KidiConnect™ uses an Internet connection to let you communicate with your child even when you are away from home - anywhere in the world.  Users who are not on a child's contact list cannot contact your child. • Good For All Ages!  Please register your child's VTech device before downloading VTechKidiConnect.  KidiConnect™ lets you keep in touch with your child even when you are away from home.  You must get parental approval before you can contact a child.  The other parent will have to sign up for a separate Learning Lodge® account and be added to the family like any other relative.  NOTE: KidiConnect™ is meant for communication with compatible VTech toys.  Your child can even use the voice changer to record a robot voice or a mouse voice!  This will create a Learning Lodge® Family Account, which one parent can use to log in to VTechKidiConnect.