EF Campus Connect app not working? crashes or has problems?

EF Campus Connect Status

Your online language campus Our app name has changed from My EF to EF Campus
Connect! Access a full range of services and connect with friends in your online
EF campus. EF Campus Connect is your online language campus, enabling you to
connect with new students and access a full range of EF services.

I have a problem with EF Campus Connect

Are you having issues? Select the issue you are having below and provide feedback to EF Campus Connect.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

250.0%

Not working

100.0%

Reported Issues: 5 Comments

By Shirley 8 months ago

I cant open the app. The only thing i see is the logo.

By Lisseth Garcia 8 months ago

Campus Connect only shows black screen!

By Minna Kim 1 year ago

I'm trying to set up my account, but I can't even type in my birthday. I get to the confirmation screen where I enter the booking number, and that works, but then I have to enter my birthday and there's no way I can input the numbers no matter what I try

By Laurie Brunet 1 year ago

I can't open the app for 2 days now I tried everything but it still don't open it's just white and say that it can't open right now. I've tried to delete the app, reboot my cellphone downloads the app again but it still don't work!

By Alexander Hack 1 year ago

Campus Connect only shows black screen.

Common dislikes about EF Campus Connect app

- Keeps crashing

- Email/username not recognized

- Problems with logging in

Have a Problem with EF Campus Connect? Report Issue

Common EF Campus Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EF Campus Connect app on iOS and Android devices. Solve all EF Campus Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EF Campus Connect iPhone Issues and Solutions

EF Campus Connect iOS app crashes, not working, errors
EF Campus Connect iOS app network issues
EF Campus Connect on iOS has black/white screen

EF Campus Connect Android App Issues and Solutions

EF Campus Connect has errors/crashing/not working
EF Campus Connect server network connectivity issues
EF Campus Connect has black screen

EF Campus Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EF Campus Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EF Campus Connect app crashes or not working on Iphone (iOS):

Close and restart the EF Campus Connect app on iPhone
Update EF Campus Connect app to the Latest Version for iOS
Uninstall and reinstall EF Campus Connect iPhone app
Update your iPhone to the latest iOS version

Fix EF Campus Connect on iPhone unable to connect to server/internet connection issues::

To resolve EF Campus Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EF Campus Connect black/white screen (blank screen) on iPhone:

Follow the EF Campus Connect iOS app troubleshooting guide Here →

EF Campus Connect Android App Issues and Solutions

Fix EF Campus Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EF Campus Connect app issues:

Force Stop the EF Campus Connect App
1. On android, goto "Settings" » click EF Campus Connect app. » click "Force Stop".

Update EF Campus Connect to the latest version on PlayStore

Clear EF Campus Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EF Campus Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EF Campus Connect.

Fix EF Campus Connect unable to contact server/ EF Campus Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EF Campus Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EF Campus Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EF Campus Connect on android.

Solve EF Campus Connect black/white screens issue on Android:

Follow the EF Campus Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Signum International AG, developers of EF Campus Connect.

100% Contact Match

Developer: Signum International AG

E-Mail: [email protected]

Website: Visit EF Campus Connect Website

68.57% Contact Match

Developer: Signum International AG

E-Mail: [email protected]

Website: Visit Signum International AG Website

About this app

EF Campus Connect is your online language campus, enabling you to connect with new students and access a full range of EF services. * Become friends with your future classmates before and during your travels. * Upload personal pictures and show your EF friends who you are. * Check your upcoming EF week, including your class schedule. * Browse through a list of action-packed activities and excursions, then sign up in advance. Access a full range of services and connect with friends in your online EF campus. Our app name has changed from My EF to EF Campus Connect! Don't forget, EFCampusConnect is only for students travelling abroad to an EF International Language Campus or on an EF Language Travel program.