A powerful concierge tool for a hotelier's Guests integrated with a Request and Incident Tracking system for a hotel's Staff.
Whether ordering room service, housekeeping, or asking to book a massage, this mobile concierge means guests can communicate with you, explore your venue and your local area on any desktop or mobile device.
Perfect for hotel staff to track and review guest & staff requests and maintenance logs.
Each User can be setup with 'notification' rules so that a manager, for example, can be notified if a Housekeeping requests hasn't been fulfilled in 45 minutes.
With a live dashboard and push notifications, Requests are tracked and detailed by your staff, meaning requests don't get 'lost'.