Tada: Shop & Get Cash Back Reviews

by SLo2122

Most of the time, submissions result in an “Uh Oh” screen, where they tell your image is unclear, no matter how clear the image or how many times you re-upload. Then, when you seek help from the linked “Help” page by creating a ticket, they send you an automated message telling you that you’ve sought help from the wrong page. They message tells you to click on the “Request a Review of My Receipt” option on the page never offered in attempting the upload, because Tada didn’t recognize your offer as legible enough to complete the upload to begin with. At the close of the automated customer service message, they say: “This ticket will be closed and remain closed after this response.” In other words: “We didn’t help you, we’re not going to help you. Don’t try to contact us again, and we’re counting this matter as resolved to falsely boost our internal ticket/response success rate.”
This week, I submitted five receipts for about $18, and got two approved for a little over $6, despite meeting the exact store/size/count specifications. I effectively lost $12 through Tada plus travel, buying items I wouldn’t typically and traveling to store locations I wouldn’t have otherwise for a non-benefit.

by Amiller0159

I have had Tada for about a week. I have been scanning my receipts and have my accounts attached. I was up to $43 and went to log in after the approved a transaction only to have it say that my account was deactivated. Of course there is no way to call or chat with anyone except to email. I then receive any email saying my account was described for not following the terms of use. I was not told how I broke the terms of use and was not given the money I had earned. I had in no way done anything dishonest. I only submitted the receipts for things myself or my wife bought. It’s like they saw I was earning money quickly and decided to deactivate my account to keep from paying. DONT USE IF YOU WANT TO BE REIMBURSED FOR THE MONEY YOU EARNED!!!

by Zeddarr

I was using Tada few times the for some strange reason It stopped uploading my photos or the camera wouldn’t work which made all my progress and credit in Tada a waste of time because I had just below to amount to cash out which is frustrating. I tried reaching out for help and that took a long time and was a bit difficult, and when they did reply to me the problem didn’t get resolved. I would give Tada zero stars if I could.

by Trulyblssed1984

I couldn’t rate Tada any lower…. All I did was set up my account and submit my first receipt. They immediately shut down my account and tried to get me to provide my drivers license to reopen. I promoted to answer security questions that I know I never provided and told them not happening because I don’t understand why that would be needed because they don’t have that information. I kept asking why I did wrong that was in violation of their policy and never received an answer.

by Whitcolumn

Have tried Tada 3 times now and never got a thing. App has no option to load receipts. Anytime I load thru Tada I get 2 cents, no matter how much I bought. Trying on PC you can only submit 1 photo and it has to be zoomed in, so it’s impossible to take a picture of a receipt longer than 5-6 items, and you are disqualified after one attempt.

I have wasted so much money buying things I wouldn’t have if it hadn’t been for the decent offers they pretend to have, then not getting them.

by Hecolahbkee

They say that it isn’t a valid retailer ever time I upload a receipt but Kroger is clearly listed as one of their valid retailers. I bought the item and followed the instructions, making sure it was correct-size if product and everything and they refuse to accept the receipt. Very disappointed. When contacting customer service, they tell me to do it again but that something different will happen this time...which of course it doesn’t but they close out my request and mark it as “solved” when nothing has been solved!!

by Bearpornstar

Quite frankly I don’t know what’s going on in the beginning when I had an issue in dispute I got it resolved in under 30 minutes now where I am missing Credit it is taking over a week and I still have had no response I have been given an email saying that the credit has been awarded to me but I have not gotten it yet and anything more than two cents credit my receipts are constantly rejected and I can’t get anyone to reply to any messages for help quite frankly I don’t know what’s going on I know websites are busy and it takes longer to get help but this is quite frankly ridiculous. Then some store locations that I have to use before when I go to collect my credit the screen goes blank and I can’t picture any of my receipts or even the items that I have bought there must be some serious technical issues but again I can’t get anyone to respond to me and when I do the only thing I am asked is to leave a positive review because the dog is such a great website while nothing is being done to solve the problem I really wish someone from the website would get in contact with me help me with my issues and fix Tada so that way it will continue to work properly

by 123 Not Right

I deleted Tada because it never would let me into get points. It wanted to verify my phone number. And when I would enter my phone number it would tell me that my number was a prepaid number which I assure you it is very much not! So, I got tired of messing with it and just deleted the whole app. I think it could have been a good app, but it’s just not worth my time if I have to explain that my number isn’t a prepaid phone! Anyways, IF that was the case it shouldn’t matter.
Shame on them for discriminating against those who cannot afford maybe a phone plan! JS

by Dmnevarez

I downloaded Tada this week and I’m very disappointed at it. I can’t summit no receipt because that are asking me for my ID, when no other cash app does. They are saying that my cellphone number is prepaid. How are you going to tell me that when I’m the one paying my monthly bill to Cricket. Customer representative is no help at all, even when I’m tell the the truth. They are saying that their system is saying that my number is prepaid. I’m not sending them picture of my ID putting myself in risk of my identity being stolen. VERY DISAPPOINTED

by Me67291638

Do not rely on Tada to honor a redemption because it’s very hit or miss. My recent redemption issue is for a $9 offer for which I uploaded a very clear receipt. I did not receive credit for the item, but I received the few cents for the general receipt. I’ve attempted to contact customer service numerous times and I keep getting a form letter that my request was sent to the wrong place (there is no other place to send a request) and detailed instructions on how to upload a receipt. Then they close my case. I know how to upload a receipt. All I want is to talk to a person. Anyway, I may have to delete my account because the frustration is not worth it. Similar apps are much better and much more reliable.

by H3BAQS72AA

Tada seems like it would be a really good app. I use swag bucks and have no issues with it, I've used it for a while. But I just started using Tada and have had nothing but problems so far.
I was trying to submit receipts and kept getting the “Uh Oh” message, and the only people to contact are Customer Support. After submitting two requests, they finally answered me and said they couldn’t help because it was their department. So they provided me a bunch of unless information that didn’t at all help with the issue.
From other reviews, I can see that this is a reoccurring issue, so logically you would think that they would have a department or support for this issue.
I emailed them again asking to talk to someone who could help, well see if they ever respond.

by Whammy's

I recently put Tada back on after a hiatus and once again I’m furious! It’s all good for pocket change from grocery receipts but I am a Hallmark Gold Ctown member with coupons galore yet I didn’t use one coupon and purchased $50 just to get the points to cash out. BUT, app fails when submitting receipt (always have screen shots) then it’s not in my gallery even though it was there earlier! Customer Service that’s laughable just emails saying submit receipt again - oh offer not there I can’t help you! The reason I took Tada of was something to do with Swagbucks and My Points. Swagbucks didn’t hold up to their offers and I’m afraid this is the same. I’m a big big couponer and cash backer, I could and do teach classes. Tada def thumbs down ☠️ Because it’s a huge waste of my time when other apps are out there that I never have issues with!

by Sofrickenannoyed

Tada is garbage and the customer service is practically nonexistent. Misleading offer amounts- you have to buy multiples to get what they show, and even if you buy multiples, they still only pay for a single, and that’s after making you wait weeks and reach out to the “help” desk 10 times because they can’t get their crap together or understand simple descriptions about their errors. Everything that they say should happen in 48 hours sits in “pending” until you open another help ticket and their response is always the same- blame the user and ask for information completely irrelevant to the situation, screw up more with their “resolution”, then pat themselves on the back because they think they’re doing a wonderful job. The worst cash app I’ve ever tried. Use Ibotta instead.

by P100acrw

It’s great when it works but frequently doesn’t work. The magic receipt is very hit and miss. Even when I purchase the exact thing it says to buy. Recently I bought cat litter and cream of wheat on the same receipt. It recognizes the cat litter but could not find the cream wheat. Tada will not record or accept more than one photo of my receipt even though it give me the option to take multiple photos, so that doesn’t work. When I email customer service they just sends me in circles telling me to upload the offer again even though Tada won’t accept my submission. I’ve tried to contact customer support several times. Tried to upload it through the this app app also and it wouldn’t work either. Sometimes they fix the issue right away but others times just deny my offer for no reason.

by Mega480

I’ve been using Tada for months and one day was asked to verify my account, which I did, but now every time I try to upload a receipt, it says I need to verify my account. I can’t proceed any further although I’ve verified the account several times. I’ve attempted to contact customer service multiple times, but keep getting the same generated message which doesn’t fix the issue. It’s frustrating not being able to speak directly with someone to resolve the problem. Would not suggest downloading or using this. All the money that I’ve earned is inaccessible since I can no longer properly access Tada . I feel like I just wasted my time.

by Catholic2002

Tada is so frustrating I do not recommend it. I use it for Swagbucks and only when I need to have a magic receipt to complete my swago board. The most common thing is that I purchase the exact item and upload the receipt and the item is not found and it goes under review for 14 days and I have to pester Swagbucks every day so I can complete my board. The item is clearly on the receipt I do not understand why Tada is so horrible!

by SDuga

Opened Tada chose a store could not find a way to upload a receipt. Deleted Tada and reloaded it. Tried again found the link for in store redemption and this time a button to upload a receipt. Used it. Said I needed to verify by email first. Went to my email and there’s a button that reads upload your first receipt so I press it and it takes me back to the page where it tells me I need to verify my account and puts me in an endless loop of frustration.

by Sccramp

Shoply is a quick and easy app to use when it works. There are great products that I will buy, however Tada doesn’t often easily recognize the products that I buy and I have to resubmit it several times and ask for a review before I can get my credit. I wish there was someway it could be improved upon so this doesn’t happen so often.

by Djj620

Updated: the issue was fixed and I updated my rating from 2 to 4 stars. The only thing that keeps it from being 5 stars is a cumbersome help process.

First, I actually love Tada, it is a sister app to Swagbucks - same offers, but for shopping only. There are some really good deals offered and if you ever actually get to a customer service rep they are easy to work with. The reason I am giving it 2 stars is that one of the in-store retailers with offers (Walmart) disappeared on my Shoply, (but not on Swagbucks) and I can’t find how to report the issue. There used to be an option for online chat support with a real person, but apparently that went away. Navigation through the help center is time consuming and mostly NOT helpful.

by Katen123456789

I like using Tada but my main problem is the scan in store and earn feature. It definitely needs upgraded. It only searches within a 2 mile radius. If it would let you go to certain stores or search further away, it would be much easier. I can not randomly drive around hitting Tada until I find a store that it will work at. And as this is usually one of the squares on the SWAGO board on swagbucks , I cannot finish my board. Hopefully this is something they will look into!

by Jarvanig202

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by Jbirdstheword

They must sell all your info because I immediately started getting tons of solicitors calling w/specific info related to my SB shopping & surveys. Also, no matter how much time you spend collecting "bucks," you will never earn a reward. Lame

by Lulu1201

So easy to stay within budget when I get rewarded for buying my household items. Love that I can now sort by the store I shop at. I’m able to take a picture of my receipt as soon as I purchase making it effortless for me.

by KyHar

I like that Tada was easy to link with my swag bucks account. I also travel to visit family in other states and there are many store options that are local to the areas I visit.

by BlkJack05

You can’t go wrong with swagbuck shopping app it’s the best app

by Katieharol

Probably my most used app. I’m obsessed!

by Davidweinrot

Tada does exactly what it's supposed to do: gets you cash back at the stores you at online. Very efficient and convenient.