Paycom Status
Published by Paycom on 2023-12-11 Expressly for employees who already utilize Paycom’s HR and payroll technology
at work, the Paycom app puts the power of our Employee Self-Service technology
on your mobile device.
Please note that some Employee Self-Service features
must be enabled by your organization’s Paycom administrator.
Are you having issues? Select the issue you are having below and provide feedback to Paycom.
problems reported in the last 24 hours
Reported Issues: 17 Comments
By Stephanie Gray 1 month ago
I am having a problem with the Paycom website. I am trying to complete my job application and when I attempt to go to the next section after employment I am getting an error message that says "There was problem/invalid characters" but it doesn't show which characters are invalid and I cannot complete my application. Will someone please help me?
By Marilyn C Gamper 5 months ago
when I log into PayCom on my android phone I get a black screen - I've followed the steps under "Common Problems - Paycom has a black screen" twice and the problem has not resolved. I also uninstalled and reinstalled the app from the Play Store (before and after following the steps under "Common Problems - Paycom has a black sceen") what else can I do to get the app to work?
By Beatrice 1 year ago
Currently having trouble trying to complete my assigned learning path. It is called communicable diseases and test. I already viewed the ppt, but after I finished it won’t let me complete the quiz. Is there a way to fix this or reset it, so I can get my score back before its completion is due? Thanks
By camila 1 year ago
Time management tab does not show on my paycom, can't clock in or do anything with my time management
By Deborah A Finch 1 year ago
Im trying to take the course pay.com gave me it froze when i was answering the questions
By M L C 1 year ago
Can't log on to Paycom using a cellular device. I am not able to access time management also getting a message user name and password are not correct... My information is correct..
By Jensen Derginer 1 year ago
I cannot see the “Corporate” tab option under Time Management so I cannot sign-in from home-base. Only the “Field” tab is showing. Why isn’t the Corporate showing?
By Michael Clayton Serrurier 1 year ago
I bought a new phone and they didn't transfer my account. I don't remember my user name and I'm getting frustrated.
By Elvin Gallisa Lozada 1 year ago
Can't fix or change employees time
By Malcolm Taylor 1 year ago
It keeps crashing when I get to the quiz sections…it’s preventing me from completing my onboarding
By Crystal Nickerson 1 year ago
when trying to resume my last 2 quizzes when I hit the resume quiz button I then can see the quiz for a second or 2 then it goes to a blank screen. The only button that works after this point is the refresh button which brings me back to the screen that says resume quiz
By E.B. 1 year ago
Paycom University isn't working. The quiz opens and displays the question for about 1/2 second and then the entire screen goes gray. I have tried multiple devices and browsers. I cannot complete training because it's not working.
By Kevo 1 year ago
Can’t log on - repeated Network Error issues on iOS.
By shania 1 year ago
i need help with my paycom, it's not working and i need help
By Gregory Williams 1 year ago
It won't let me login with all of the right credentials. For the second time, it has done that. Just started working less than a week. Reset my phone and it stopped working.
By Gerald D Paulson 1 year ago
After using the paycom app on my android phone for several months I am suddenly getting the message "Paycom has stopped." and "Paycom keeps stopping". This has gone on consistently for several days now.
By Theresa L Wharton 2 years ago
App loads then freezes with white screen iOS 15
Common dislikes about Paycom app
- Occasional slow logins
- Lack of shortcuts to do common tasks
- Updates appear with other app updates
- Least user friendly app
- Have to manually review and approve 3 separate days off
- Home page shows entire gambit of stuff instead of defaulting to the 2 or 3 most common things
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Common Paycom Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Paycom app on iOS and Android devices. Solve all Paycom app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Paycom, developers of Paycom.
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This mobile tool allows managers and supervisors to complete essential management tasks involving their employees from anywhere, including approving hours worked, time-off requests and expenses; viewing team members' schedules; and more. Easily store copies of receipts for quick reimbursement, sync your existing trip information to Employee Self-Service and even set up automatic tracking to streamline your expense submission process. It allows you full visibility into your paycheck before it’s processed, clarity on how pay changes, a visual of deductions, expenses and other allocations, a guided process for paycheck approval and confidence knowing the amount is correct. Expressly for employees who already utilize this app’s HR and payroll technology at work, the this app app puts the power of our Employee Self-Service technology on your mobile device. Whenever and wherever you need it, your personal employee data is accessible here, including past and present pay stubs, benefits, tax forms, performance reviews, goals, contact information and more. You also can submit your time for approval, check your accruals and request time off for vacation, medical appointments and other events requiring supervisor approval. In addition, any courses applicable to your system privileges through our client training and certification program, this app University, are accessible. Please note that some Employee Self-Service features must be enabled by your organization’s this app administrator. Whether you punch our web-based time clock or input your hours on our web-based timesheet, you may do so through Paycom . Because work doesn’t stop when managers are away from their desks, Manager on-the-Go helps them make the most of their workday. No more keeping track of paper receipts for your expense account! An industry-first, Beti™ gives you the keys to access, review, manage and approve your own paychecks before payday. Conveniently track your business mileage with this app’s Mileage Tracker. Simply snap a photo of the receipt and upload it through Paycom for reimbursement. You can check the status of pending expense reimbursements as well. Any employer-assigned training courses or learning paths can be taken here.
