Contact Paycom Support

by John Leish

I have tried multiple different computers multiple different times tried getting it reset from account managers nothing works. I’m no longer able to access Paycom from my computer so I can’t do any trainings or update any of my trainings. I work with children so I’m about to lose my job because Paycom can’t support my credentials. This is the worst system I’ve ever used.

Update finally got the password to change. Now it won’t let me in because I must either be misspelling or miss quoting the stupid answer this question about your life. And of course it only asked me what’s the street you grew up on (there were a lot of them I don’t remember), the one that I keep trying isn’t working either mis spelling or its right when the other questions wrong. The other is who did you go to prom with which is a trick question I never to any of my school’s proms (I can’t remember if I said “nobody”, “I didn’t”, “no one”, or even may ever “your joking right?” to no avail. Now because of this crappy system I’m going to get fired from a job I’ve had since my junior year of high school.

So thanks Paycom I needed another reason to kill myself with 2020 clearly wasn’t enough for most people. Real highly of my year.

by All Nicknames Taken Stupid

Out of all the apps/ programs we have used for HR at work this is the absolute worse. To start off, this is one of the least user friendly apps I’ve ever worked with. Everything you do seems to be about 15 years outdated. If an employee wants to take 3 days off you have to manually review and approve 3 separate days off. The home page is awful showing the entire gambit of stuff you can do. Why not default to the 2 or 3 most common things we use instead of showing everything at once? On top of the lack of user friendly layout, it is one of the most cumbersome tools to perform all of the normal HR/management functions that we used to do easily without Paycom. It seems like there is always something extra I need to go out of my way to do on this program. It was honestly easier to do by paper and that says a lot. Would give this negative stars if possible. If your company is considering Paycom, stop it, resist, runaway. Bad move!

by Fungalhive

Ever since our company started using it getting paid has become 90 percent more complicated. I actually decided to write this review unprompted so that I could do my small stuff part in consigning this app to an early hell. I’m partly convinced that it’s actually meant to be a frustrating user experience because it’s such an awful interface that you had to be actually TRYING in order to make something this hard to use. Every single week, I get texts from the people doing payroll about miles that may have not been clocked properly. This week im certain I did all the steps properly and still they’re sending me texts. Why are there three separate g****** steps to clock miles for one trip? It’s only the first month and I want to strangle someone. But you know, I would definitely settle for streamlining these stupid useless steps. Please someone make it stop. Just make it stop.