Expressly for employees who already utilize Paycom’s HR and payroll technology
at work, the Paycom app puts the power of our Employee Self-Service technology
on your mobile device. Please note that some Employee Self-Service features
must be enabled by your organization’s Paycom admini...
VERY BUGGY APP!!
Hopefully the developers will read this review for some constructive criticism. I’ve switched to using an iPad only for a computer, which has been largely successful; except that the success depends greatly on the competency of the apps I use. This app has a rotation problem. I’m using a 12.9” iPad, so it’s very often in landscape orientation. But this app seems to presume I want to look at everything in portrait orientation. It starts in portrait and I have to rotate the iPad to portrait and then back to landscape to get it to rotate. Then, if I open a pdf, it will switch back to portrait and stay that way while viewing the pdf, incapable of rotating to landscape while it’s open. When it’s closed, I have to rub blue with rotating again until I get it back into landscape. It’s almost unusable on my iPad. Furthermore, in typing this review, I’ve also discovered that it doesn’t work with my apple Bluetooth keyboard. At all! The keyboard works absolutely everywhere else on my iPad, but not at all inside this app. Why bother having this app on the iPad at all if it’s going to be unusable? Best switch it to an iPhone only app. Or, preferably, make it more usable on an iPad.
Decent but could be more user friendly
Coming from HotSchedules, this app lacks a lot basic features. First, there’s no way to sync schedule to google calendar. This is a basic feature that should’ve been implemented from the beginning. There’s nothing more frustrating than having to manually input the schedule every week. Also, if a shift changes, it would be nice I was informed of the exact change, rather than having to check my new schedule and compare it to the now outdated version. Also, you can’t simply log into a particular section instantly. The app should have a way to show my schedule instantly upon logging in. There’s little daily use for the other options. Another thing, when I do go into schedule, it should immediately start with the current day, not the beginning of the week. There’s a long list of improvements this app could make, but it seems they’re not interested in making it really functional.
Some minor issues
I didn’t give 5 stars because of a few minor issues. I work 3rds, even though a schedule is created for me within the app, every night I get an email that says I missed a punch. I assume it’s because I clock in on one date and clock out on another date. I can’t fix the issue because there is no customer support for employees. It directs you to talk to the people in your company that control the system, that can be fairly unreliable at my place of work. Also correcting a missed punch or an accidental punch in when it was supposed to be a punch out is difficult to correct seemingly for the same reason of differing dates of when I clock in and out. Other than that I do enjoy our new pay system.
This app is long overdue but I am expecting a few glitches should be worked out. First, it looks and feels just like the browser version. Don't expect more or less than what you're already getting. Use fingerprint login or don't use it at all. If you choose to forgo the fingerprint login then the browser version will be more convenient for you. I like and use the fingerprint so it's not an issue for me. A "back" button is missing and needed in a few places in this app. For instance, when I click on and view a check stub it pulls it up just fine but then you are stranded. The only way to continue in the app is to close it and reopen it. Edit: I now have a functioning back button! The app in general also feels to be moving quicker. I no longer see any reason to give less than 5 stars.
Punching in times is all good except one thing
My job always bugs us to pinch in times on time and make sure that we don't mess up our times when punching in. Its all fine and good until you do mess up. What i think you guys need to do is put a function where you can put in a delete request in the time management section so that everyone who does punch in wrong can do that on their own and not go to their supervisor to have them delete it and everything. But as for everything else its works perfect. Please get this resolved, it can save so much time in anyones hands.
Just as bad as mobile web
The only advantage I can see to using this app over visiting the paycom website on your mobile browser is the ability to use Touch ID on an iPhone. Otherwise it feels almost identical to the mobile browser experience, which is extremely lacking. Setting availability in your schedule is particularly nightmarish. At least in a browser like safari you can put the phone in landscape and figure out what date you’re looking at. This is actually lost in the app. On top of that it’s still extremely painful to set your availability within a certain window on each day. Please just let me type in the start and end time rather than dragging a green box around a tiny window.
“User interface enhancements”
I love when lazy developers refuse to support their customers’ love of technology by sticking their head in the sand. Some of your customers actually update their devices. Time to keep an eye on the future and begin to be proactive. Until then, react faster and support the iPhone X! UPDATE: Your failure to address my actual concerns are laughable. Yes Face ID is supported; Apple made it backwards compatible with Touch ID. Perhaps you should actually use your application on an iPhone X and see the pitiful black bars at the top and bottom. It is sad that you’d try to shift your message and act like your customer doesn’t know what he’s talking about. Your newest version does NOT fully support the iPhone X. Everything is NOT fine with your application!
Does Not Update Information
I had an issue with this app the first time I had to complete a checklist. I finished one of the items before I noticed it was a part of the checklist and by the time I came to check it off, it would not recognize the information. So even though the information was filled in, it didn’t recognize that it was. I had another issue when my boyfriends computer auto-filled his email and phone number into my contact information. I noticed this afterwards and tried to change both pieces of information, however every time I clicked “Update”, it went back to my boyfriends information. Overall, it has an issue with recognizing info and updating/saving info.
Honestly this app is a game changer! I absolutely love having all this information at my finger tips! From updating my personal info on file for my company, to viewing my tax information/W2 etc this app has everything covered. I love that on pay day I can see my paycheck and that I can even do something as easy as requesting time off to my manager from this app. It’s super user friendly and easy to use. I highly recommend this app and company!
Fine for quick clocking in and out
This app is very serviceable for clocking in and out and approving my timesheet. Using touch ID (and now face ID) is significantly easier for me to get on the clock right away instead of logging in on the website. I used it once for a reimbursement, and the interface for that was a little clunky. I'm writing this now because after getting my new iPhone XR, the face ID didn't work. I saw a developer response to another review that recommended resetting the quick login. This worked for me. Thank you.
Favorites in the app and iPhone X
The mobile app is so, so easy to access and navigate! I use it the most for time entry, submitting expenses, and listening to our company trainings through the learning management section while traveling. I also just enrolled in all of my benefits for 2018 via the app. My husband was amazed at how concise, informational and easy my enrollment was compared to his benefit selection process. The iPhone X can use facial recognition instead of thumb print. OMG! It’s the coolest!!
This app has been extremely convenient when needing to access my information. With the scan of my finger I’m able to check my pay stubs, watch learning videos, and track my mileage expenses. Before using paycom we had several different ways to collect the information. The paycom app has become an app I use daily and it has truly made some things in life a little easier.
Convenient and easy to use
Love being able to get things done on the app quickly. The best thing is the expenses! Taking a quick picture of my receipt and uploading it right away makes it so much easier to get them in on time. Being able to request time off right when I am thinking of it is great too, I don’t have to wait to be at a computer or back to work if I’m planning over the weekend.
I love the app! I’m able to submit expenses as I go! I enrolled in benefits at the last minute via the Paycom mobile app. I was able to pull up my coverage plan in the doctor’s office! I even take learning courses when I wind up with extra time on my hands, which keeps me from having to take more time to do it later when I get back to a computer. Paycom is next level and the great app is just another perk!
No web time clock
I have iPhone X. Everyone else in my company is able to punch in and out from their phones but when I go to time management I don’t even get the option. When I had my iPhone 6 and even when I first got the iPhone X. I was able to punch In and out. I’ve tried deleting and reinstalling the app but it didn’t work. Would appreciate some feed back and help with this issue.
Yes. Paycom is very safe to use. This is based on our NLP (Natural language processing) analysis of over 524,475 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Paycom Is 45.1/100.
Yes. Paycom is a totally legit app. This conclusion was arrived at by running over 524,475 Paycom User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Paycom Is 45.1/100.
Paycom works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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