Are you having issues? Select the issue you are having below and provide feedback to Mitel Connect.
- Older version of the app didn't work
- Connection errors sometimes occur
- App fails to do a failover via a call over the cellular voice network
- Calls drop when roaming away from WiFi signal
I am experiencing an issue with various android phones when using Mitel app . Both phones are brand new but when I make calls both over WIFI and using cellular my calls constantly come through scratchy. I have power cycled the phone . Uninstalled the apps reinstalled the apps with no change
Complete guide to troubleshoot Mitel Connect app on iOS and Android devices. Solve all Mitel Connect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mitel Networks Corporation, developers of Mitel Connect.
Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Note: MitelConnect is for Mitel Connect, Mitel 14. 2 and Mitel Sky customers only. Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. As such, emergency calls (e. g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA).