Relive app not working? crashes or has problems?

Relive Status


I have a problem with Relive

Are you having issues? Select the issue you are having below and provide feedback to Relive.




⚠️ Most reported problems ⚠️

Not working
54.6%

Connection
13.8%

Something else
11.2%

Login
7.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Relive Problems 😠👌🔥

- I wasn't able to see the track while recording.

- The paid subscriptions seem 3 or 4 times as expensive as they should be.

- App didn't recognize I had paid for it.

- Many bugs especially in the loop.

- Only 8 tracks to choose from, only 2 maybe are nice the others are stupid.

  17 Reported Issues: 😵🆘🛟🚨📢

LORRI MCCUTCHEON
2023-12-11

Cannot update subscription or set a password

Linda
2023-11-21

I have used and have been a paid member for a few years. Unfortunately, in the past two years I have encountered so many crashes that I find myself not wanting to use the app. I travel a lot and my travels or documentation of my travels is extremely important to me. I have upgraded to the iPhone 14pro and still no change. I have, on numerous occasions, followed instructions to try and resolve the situation to no avail. Maybe I am missing something?? Thank you in advance!

David
2023-10-04

I was building a route from my bike trip for 2 weeks. Now that I've finished my trip, the App will not create a video from the route.

Emerson
2023-09-04

Não carrega o vídeo

Angela Ting
2023-09-03

App keeps saying it’s still working on a video (after 12 hours) doesn’t have option to let me abort and restart and just stuck in the “working” mode. I have restarted my phone; I have deleted and reinstalled app. Help!

Luís Batista
2023-09-03

Since yesterday the app can't make a video as used to be. Keep saying the video is being made but eventually no vídeo Already cleared cache, reinstall and still nothing...

Joseph Chua
2023-09-03

It did not produce the video and just stays at “Your video is being made”.

Keith
2023-02-06

The Relive app works fine on my android (Huawei) phone but not my iPhone, it won't let me login, why?

Clara
2022-08-24

I have problems since i changed my phone. When i create 3d videos it doesn’t show the route from the front, in some time the image turn the side and shows the taken route but not following at the same time… i am conecting relive with Garmin watch. And i already tried to reinstall some times.

Francie Skinner
2022-08-20

I keep getting a message the Something went wrong. Please try again later when I try to create a Relive video. I have another activity that I tried to create a video and none of my pictures show up to even add to the video. I have not changed anything with my phone's camera and have never had issues of this kind.

Clayton J. Heydorn
2022-08-13

Tried to link to Map my Ride. But whichever MapMy app that I chose only Map my Walk gets chosen. I have not used Maps my Walk in years and no longer even have it on my iPhone. I use Map my Ride regularly. Please help.

Ernst-Jan
2022-07-06

Ik heb nu al meer dan een week last van een trage en soms niet werkende app. Ik word moedeloos van deze app. Sta op het punt om hem te verwijderen. Zeer frustrerend!

Ernst-Jan
2022-07-06

Ik heb nu al meer dan een week last van een trage en soms niet werkende app. Ik word moedeloos van deze app. Sta op het punt om hem te verwijderen als er niet sneller actie wordt ondernomen. Relive laat niets van zich horen dat er problemen zijn. Zeer frustrerend!

Mike
2022-07-04

App keeps crashing. Can not get the app to respond to any thing I select. Very sad

Toni Smith
2022-07-01

I just finished the last walk on the Camino de Santiago and my relive app did not work. Very sad about this.

Ron Dixon
2022-06-19

My Relive keeps stopping before I'm ready for it to stop. Today we made a 300 motorcycle ride and it quite 80 miles into the ride about the time I did a text. I hit continue program when I made the text. This happened before so I completely deleted it and reloaded it. Yes, I'm using the free version. I have no reason to pay for a version if it quits on it's own. What can I do?

Javier
2022-06-03

Hi Relive, after my activity, the app will create the video of my journey, but it takes a long time creating it. Please rectify it. I have also uninstalled the app, restarted my phone and it doesn't work.

Showing 1-17 of 17

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Common Relive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Relive app on iOS and Android devices. Solve all Relive app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Relive iPhone Issues and Solutions

  2. Relive Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Relive B.V., developers of Relive.




About this app

Your outdoor activities have never looked so cool. this app works with just your phone, as well as with many other tracker apps (like Suunto, Apple Health, etc. ). • Share your videos with your friends on Facebook, Instagram, Twitter and more. Enjoy this app for free!  Millions of runners, cyclists, hikers, skiers, snowboarders and other adventurers are using this app to share their activities with 3D video stories.  Show what it was like out there, create amazing stories and share your passion with friends!  If you like to go out for a run, ride, hike or any adventure outside, you’ll love this app. And it’s free!  Just go out, track your activity, take some photos and enjoy the moment. Finished?  This is available through in-app purchasing with a monthly or yearly subscription.  Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period.  Time to create your video!  You can subscribe and pay through your Apple ID.  Want to this app to the fullest? Get this app Plus.  Auto-renew may be turned off after purchase by going to the ‘Manage Subscription’ page in settings.