Contact Relive Support
Company Name: Relive B.V.
About: If you like to go out for a run, ride, hike or any adventure outside, you’ll
love Relive. And it’s free!
Millions of runners, cyclists, hikers, skiers,
snowboarders and other adventurers are using Relive to share their activities
with 3D video stories.
Relive Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Relive: Hike & Ride Memories. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Relive: Hike & Ride Memories. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Relive B.V.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Relive Website
Privacy Policy: https://www.relive.cc/privacy
Developer: Relive B.V.
Privacy & Terms:
Read 8 Customer Service Reviews 😭😔💔
after recording a hike and taking photos in the app i am not seeing any photos to pick from when creating my video. i am not also getting the option to pick from photos from the google pixel 7 phone camera i have also used. have you got a remedy for this please? thanks
I'd like to cancel my subscription, effective immediately.
Relive stopped recording for me and when it told me to close my app down and reopen it , it then said it didn’t recognise my email . I don’t know how to get in touch with anyone as when I send a message I don’t get a reply
I had not used the Relive program in several years and just recently noticed Mar 2022, a charge for $38.99 on my card. When I noticed the charge I immediately sent a note to their support email asking for a refund. I'm retired and reducing all my monthly and annual charges to accommodate my fixed income. The answer was no. I asked again pleading my situation...the answer was no. I asked to speak with management and the answer was that my issue was not going to be raised any hire. There are no phone numbers to actually speak with a person. I found the CEO Lex Daniels, on LinkedIn and sent a note explaining my situation but he has not responded as of yet. In todays age I am surprised at the lack of customer service and empathy. How can I speak with someone and resolve this very simple issue? I'm sure $38.99 is not going to kill Relive but my telling everyone who will listen my store could. Warmest Regards, Mike Henderson
My app keeps crashing and won't open. I have shut down my phone and rebooted it and the problem persists. I don't want to uninstall the app as I may lose my current videos and subscription information
Horrible app
by Thebier395
So it’s been really useful and I loved the app but lately it’s been crashing and today I used it to record my activity and when I tried creating my video it said that my internet connection was bad which it wasn’t because I’ve been using WiFi and cellular data as well and everything worked, so I tried resetting network connections and my WiFi as well, and it keep saying the same thing over and over, I had two workouts from today that I really liked and couldn’t wait to share, mind you my stuff was deleted from the app, don’t know how or why, but, two things... I’ve paid a subscription for something that just gave up on me and second I losted two of my workouts, so I’m not happy at all with this and I’m sorry but I’m deleting it!
Problematic
by Black Cat
I bought a subscription and couldn’t use it because the app didn’t recognize I had paid for it. I wrote to support and took them two days to fix the problem. There are many bugs especially in the loop. I wrote to them, they said it’s a bug, no fixing. So I can’t use that option. They advertise you can add music to your video but the truth is that there are 8 tracks to choose from, only 2 maybe are nice the others are stupid. You can’t use your own music. I like the idea of this app and have use it. But for what they charge it’s not worth it. I cancelled the subscription. If I knew these things before I would never pay for this. Free version is same with paid. Editing is nothing really.
Interesting idea but they push subscription heavily
by Tdtd1970
I’ve used this app a year or so and they have a very annoying feature that auto picks photos to appear on a video. With their latest release they made it harder to see your photos, I have a hard time finding what they picked and I missed one that I didn’t want included in the video. I also can’t tap on the videos to see which I already marked as favorites in Apple photos. They are displayed very small in the app and hard to pick the right one, especially the Live Photo’s they don’t play now to see what you picked before it goes in the video. If you end up with something you didn’t like, that’s it, you can’t edit it without paying monthly fee. They seem to be making it harder to get a good result without paying, had several messed up videos in the past few weeks. This map today also didn’t follow the distance in my Apple watch for the workout for the hike, the path was messed up with excess zigzagging and different distance than we did. Sad to see a good app going downhill.
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