Contact Relive Support

So it’s been really useful and I loved the app but lately it’s been crashing and today I used it to record my activity and when I tried creating my video it said that my internet connection was bad which it wasn’t because I’ve been using WiFi and cellular data as well and everything worked, so I tried resetting network connections and my WiFi as well, and it keep saying the same thing over and over, I had two workouts from today that I really liked and couldn’t wait to share, mind you my stuff was deleted from the app, don’t know how or why, but, two things... I’ve paid a subscription for something that just gave up on me and second I losted two of my workouts, so I’m not happy at all with this and I’m sorry but I’m deleting it!

I bought a subscription and couldn’t use it because the app didn’t recognize I had paid for it. I wrote to support and took them two days to fix the problem. There are many bugs especially in the loop. I wrote to them, they said it’s a bug, no fixing. So I can’t use that option. They advertise you can add music to your video but the truth is that there are 8 tracks to choose from, only 2 maybe are nice the others are stupid. You can’t use your own music. I like the idea of this app and have use it. But for what they charge it’s not worth it. I cancelled the subscription. If I knew these things before I would never pay for this. Free version is same with paid. Editing is nothing really.

I’ve used this app a year or so and they have a very annoying feature that auto picks photos to appear on a video. With their latest release they made it harder to see your photos, I have a hard time finding what they picked and I missed one that I didn’t want included in the video. I also can’t tap on the videos to see which I already marked as favorites in Apple photos. They are displayed very small in the app and hard to pick the right one, especially the Live Photo’s they don’t play now to see what you picked before it goes in the video. If you end up with something you didn’t like, that’s it, you can’t edit it without paying monthly fee. They seem to be making it harder to get a good result without paying, had several messed up videos in the past few weeks. This map today also didn’t follow the distance in my Apple watch for the workout for the hike, the path was messed up with excess zigzagging and different distance than we did. Sad to see a good app going downhill.