vīv app not working? crashes or has problems?

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Last Updated on 2023-01-04 by Distributed Trading Group, LLC

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Summary of vīv Problems 😠👌🔥

- Some users experience issues with saving profile and card information.

- Limited availability of restaurants that use the app.

- Lack of quality control from restaurants that use the app.

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Common vīv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot vīv app on iOS and Android devices. Solve all vīv app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

vīv iPhone Issues and Solutions

vīv iOS app crashes, not working, errors
vīv iOS app network issues
vīv on iOS has black/white screen

vīv Android App Issues and Solutions

vīv has errors/crashing/not working
vīv server network connectivity issues
vīv has black screen

vīv iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever vīv app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix vīv app crashes or not working on Iphone (iOS):

Close and restart the vīv app on iPhone
Update vīv app to the Latest Version for iOS
Uninstall and reinstall vīv iPhone app
Update your iPhone to the latest iOS version

Fix vīv on iPhone unable to connect to server/internet connection issues::

To resolve vīv network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix vīv black/white screen (blank screen) on iPhone:

Follow the vīv iOS app troubleshooting guide Here →

vīv Android App Issues and Solutions

Fix vīv not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent vīv app issues:

Force Stop the vīv App
1. On android, goto "Settings" » click vīv app. » click "Force Stop".

Update vīv to the latest version on PlayStore

Clear vīv App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "vīv app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch vīv.

Fix vīv unable to contact server/ vīv internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click vīv » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got vīv » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch vīv on android.

Solve vīv black/white screens issue on Android:

Follow the vīv android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Distributed Trading Group, LLC, developers of vīv.

About this app

this app is the last payment app you'll ever need. look for this app on vending machines and at restaurants and bars. - this app it!