Contact vīv Support
Company Name: Distributed Trading Group, LLC
About: vīv is the last payment app you'll ever need.
look for vīv on vending
machines and at restaurants and bars.
vīv Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with vīv. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact vīv. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Distributed Trading Group, LLC
Read 3 Customer Service Reviews 😭😔💔
Doesn’t work
by Kainita
The app appears to work for some of my co-workers, however it does not for me. It does not save my profile information, nor my card information. Not convenient when the only way I can get a drink is stand in front of the machine and hand type in my card information EVERY-TIME. As if that wasn’t enough... it doesn’t accept my card 9 times out of 10. I used to be able to come to these machines, swipe my card, get my drink and then leave... now I have to type in my card wait for it to try and run it a couple times... fail... try again and again. Finally I just dig change out of my purse if I have any or just don’t get a drink.
I have tried to troubleshoot the app... by uninstalling and reinstalling. Resaving my profile and card information. Nothing works... there is no support number to call. So happy I can’t enjoy snack machine refreshments with cash any more...
Order fail
by Couchless
There’s only one place near me that uses this app. Ordered lunch using the app but they didn’t check the order so it was useless. Would have been better to call. Not a fault of the app software per se but the service overall doesn’t add value.
Honestly Missing the Point
by Johnregan9
Any 5 star review seriously looks like a paid review or someone from the Vīv company. “Life is good with vīv.” No one says that? Tried it for the first time and almost considered not making the purchase because of the time it took to set up, install, and make a profile for. The app looks pixelated and like a beta. The purpose of the company sill confuses me. All i see is the removal of the cash slot which turned a 30 second transaction into a 3 minute ordeal. Even processing the payment wasn’t as fast as I hoped.
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