ColorSnap Status

Last Updated on 2024-08-10 by Variable Technologies LLC

I have a problem with ColorSnap

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⚠️ Most reported problems ⚠️

Connection

40.0%

Something else

40.0%

Not working

20.0%

24 hour clock ⏰

- Need to buy a $50 accessory to scan existing paint

- Unable to compare shades saved

- Unable to tell if colors are complementary

- Rendering of colors not accurate

- Need to get a color sample at the store

Lisa Raiber 2022-08-18

Good afternoon, our color snap match gave us a color that when applied looks very different than the surrounding color that we were matching.

Joseph Tuccio 2022-07-30

I can't get the color snap match pro to pair with my phone running your color snap app....

Showing 1-2 of 2 reported issues:

Common ColorSnap Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ColorSnap network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ColorSnap App
1. On android, goto Settings » ColorSnap » click [Force Stop]

Clear ColorSnap App Cache and Data:
1. On android, goto Settings » Apps » ColorSnap » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ColorSnap.

On android, goto Settings » Apps or Manage Apps tab.
Click ColorSnap » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ColorSnap » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ColorSnap