Firewalla Status

Last Updated on 2026-03-23 by Rottiesoft LLC

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User reports:
No current problems

- No white listing or setting allow statements

- Cannot reach Alexa Dots or Echos from outside of your network

- Failed right out of the box for one user

- QR label for wall mount is not in an accessible location for one user

Nicholas Goss 2022-08-13

App version 1.50 unable to visit Network Performance section without crashing on iOS 16 Public Beta 3

Showing 1-1 of 1 reported issues:

Common Firewalla Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Firewalla network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Firewalla App
1. On android, goto Settings » Firewalla » click [Force Stop]

Clear Firewalla App Cache and Data:
1. On android, goto Settings » Apps » Firewalla » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Firewalla.

On android, goto Settings » Apps or Manage Apps tab.
Click Firewalla » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Firewalla » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Firewalla