Aeromexico app not working? crashes or has problems?

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11 User reports:
App has problems
 User reports 11

⚠️ Most reported problems ⚠️
Something else
50.0%

Crashes
27.3%

Not working
13.6%

Connection
4.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Aeromexico Problems 🔥

- Error message instructing to contact Call Center

- Staff in Mexico wanted to enforce payment for overweight luggage

- App stopped showing second ticket for connecting flights

- Could not connect to Apple Wallet

📋 11 Reported Issues:

T
Thomas 2024-03-15

I can't check in via the app. I even talked to customer service and they could not check me in

K
Kjell Ringius 2023-08-27

I keep getting 202050 error trying to check-in.

A
Alicia Smith 2023-08-23

I keep getting 202050 error trying to check-in.

S
Shanti Bartz 2023-08-01

I've tried countless times to check into my flight both online and on the app and the sites tell me that an error has occurred. All my information has been inputted correctly.

⚠️ Troubleshoot | Report Issue ⚠️
P
Pedro 2023-07-18

I created my account But now it says unverifed email Want to use app for upcoming check in flight

R
Reginald L Green 2023-06-10

I can not edit any info using the Aeromexico app, how can this info be fixed. There is no online chat, all you get is errors when trying. Nothing about this app works its very frustrating

V
V 2023-04-18

I am a Canadian but when I try to put in my credit card information for an upgrade, and input my billing address, the app will only accept numbers for a 'zip code' rather than letter and number option for Canadian 'postal code'. This needs to be FIXED. Causing all kinds of problems.

J
J Perez 2023-03-09

I downloaded the latest version and it crashes immediately

C
Colin Mooers 2023-02-22

I am a Canadian but when I try to put in my credit card information for seat selection, it defaults to US locations ie. gives me only numbers for 'zip code' rather than letter and number option for Canadian 'postal code'. Hence, I cannot continue checkin.

⚠️ Troubleshoot | Report Issue ⚠️
J
John A Maxwell 2023-01-19

Web page freezes after I click the "Management" or "Personalize" button to the right of my trip. I only get the three airplane windows flashing continuously until I close the page. Also, the "check in" and "My Trips" buttons on the top bar don't do anything; nothing happens when I click either one. I can select "My Trips" from the button on the far right, where my name is; but there is no way provided for me to check in for a flight. This is happening on three devices - A Windows 10 PC with Google Chrome, and also on the app on an iPhone, and on the app on an Android Galaxy 10 tablet. It is not device specific. And it has been like this for several weeks now. I'm worried that I will not be able to check-in for my upcoming flight on Saturday.

G
Giulio T Bonifacio 2022-10-27

App does not work and i have removed and uploaded again.

Showing 1-11 of 11 reported issues:

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Common Aeromexico Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Aeromexico iPhone Issues and Solutions

  2. Aeromexico Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: acuriel@aeromexico.com

Website: 🌍 Visit Aeromexico Website

Privacy Policy: https://www.aeromexico.com/es-mx/informacion-legal

Developer: Aerovías de México S.A. de C.V




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