The Skylight App allows you to manage your Skylight device or Smart TV.
If you
have a Skylight Frame or Smart TV, you can send photos and videos to the device
from anywhere! Simply log in and connect to your device to start sending photos
in seconds.
Are you having issues? Select the issue you are having below and provide feedback to Skylight App.
By Gina Standish 2 months ago
I have duplicate photos of the same picture. I cannot delete the duplicates on the app. It does not give me a delete option. When I delete from the frame they come back because they are still on the app.
By David A McCartney 2 months ago
Skylight app stuck on add device page. Can't get back to main page.
By Aimee 3 months ago
Receiving error message when trying to approve new sender. Tells me my frame ID does not exist!
By Cindy Johnstone 3 months ago
App automatically shuts down when I try to add an event
By Bennett O’Donnell 3 months ago
the app crashes when I try to add an event
By Diane 5 months ago
My skylight stopped accepting photos. I have restarted it and reconnected to my internet. What should I do
By Bill Lee 6 months ago
My Skylight app doesn’t load. I receive the verification email and click on the button an it shifts to a blank screen. I tried deleting and reloading. It didn’t work.
By Sarah 8 months ago
App won't add new pictures. It just sits with a timer image o er the pictures. They never get added to app or frame and just disappear.
By Renee Watters 10 months ago
My Skylight keeps freezing or just goes black??? I unplug and plug back in and it works for about 24 hours. Then goes black again.
By Tonya M Faltys 11 months ago
the app on my phone is frozen on uploading yet all pis are showing on the frame
By Doug Donner 11 months ago
When I login on the app, it takes me to the "add device" screen. When I click the "skylight frame" box, it will not let me scroll to continue.
By Sue Potts 1 year ago
My skylight frame has blurred margins on photos that don't cover the entire screen
By Sue Potts 1 year ago
My skylight frame has blurred margins on photos that don't cover the entire screen
By Joshua Tolbert 1 year ago
Skylight app won’t allow me to select from gallery just flashes and does nothing
By Ginny 1 year ago
When entering a date into the calendar, the time and date toggle is not showing up. It’s just a blank white area. I can’t see what date/time I’m trying to set.
By Nichol Zimmermann 1 year ago
Every other 50 pic uploads, the app shuts down requiring me to reupload the previous 50 pictures
By Murano 1 year ago
Not all photos visible on app. Only one screen full. Thanks
By Ned P 1 year ago
Exactly the same issue as Marvin and Vicki - but only on one iPhone (the main person of the account of course). The app is stuck on: “Oops! I’m sorry, either this photo was too large or your network connection was too slow. Try again with a smaller file or a faster connection. Try again“ No way around it. Have done all of the following, multiple times: 1. Restarted app 2. Hard restart of iPhone 3. Deleted the app and reinstalled the app 4 Updated iOS and done steps 1-3 again Nothing changes. I keep getting the above message.
By Marvin lyons 1 year ago
I’m getting a opps message on my app on my I phone , it reads the file to large or the internet not fast enough. We had this for a year with no issue. The problem is the only thing I can see is the oops message and no way to fix it.
By Vicky L Campbell 1 year ago
The app is stuck on this message: “Oops! I’m sorry, either this photo was too large or your network connection was too slow. Try again with a smaller file or a faster connection. Try again“ I’ve tried the following: 1. Restarted app 2. Restarted my iPhone 3 sent smaller sized photo to the app 4. Deleted the app and reinstalled the app. Nothing changes. I keep getting the above message . Can you help?
By Mandy Burnette 1 year ago
I cannot get my frame to sync back to the app on my phone
Cons
- Difficult to sync calendars with the Skylight App
- App requires subscription service to manage pictures remotely
- Blurred out pictures unless subscription is purchased
- Unable to change order of pictures
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Complete guide to troubleshoot Skylight App app on iOS and Android devices. Solve all Skylight App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skylight Frame, developers of Skylight App.
54.55% Contact Match
Developer: NetSpend
E-Mail: [email protected]
Website: Visit Skylight App Website
80% Contact Match
Developer: Skylight Frame
E-Mail: [email protected]
Website: Visit Skylight Frame Website
Simply log in and connect to your device to start sending photos in seconds. - Video: Send and play your favorite videos on your Skylight. - Text captions: Add fun or silly text captions to photos. - Download: View and download all the photos from your Skylight onto your phone. - Manage frames: Easily manage all your Skylight Frames with one app. - Cloud backup: All your photos backed up forever. If you have a Skylight Frame or Smart TV, you can send photos and videos to the device from anywhere! The Skylight App allows you to manage your Skylight device or Smart TV. If you have a Skylight Calendar, you can mange your Calendar right from SkylightApp , and the device will update automatically. - Categories: Customize your categories to your liking!