Hellocare app not working? crashes or has problems?

Hellocare Status

Last Updated on 2023-04-03 by Hellocare

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

40.0%

Account

20.0%

Crashes

20.0%

Screen

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Hellocare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hellocare app on iOS and Android devices. Solve all Hellocare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hellocare iPhone Issues and Solutions

Hellocare iOS app crashes, not working, errors
Hellocare iOS app network issues
Hellocare on iOS has black/white screen

Hellocare Android App Issues and Solutions

Hellocare has errors/crashing/not working
Hellocare server network connectivity issues
Hellocare has black screen

Hellocare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hellocare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hellocare app crashes or not working on Iphone (iOS):

Close and restart the Hellocare app on iPhone
Update Hellocare app to the Latest Version for iOS
Uninstall and reinstall Hellocare iPhone app
Update your iPhone to the latest iOS version

Fix Hellocare on iPhone unable to connect to server/internet connection issues::

To resolve Hellocare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hellocare black/white screen (blank screen) on iPhone:

Follow the Hellocare iOS app troubleshooting guide Here →

Hellocare Android App Issues and Solutions

Fix Hellocare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hellocare app issues:

Force Stop the Hellocare App
1. On android, goto "Settings" » click Hellocare app. » click "Force Stop".

Update Hellocare to the latest version on PlayStore

Clear Hellocare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hellocare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hellocare.

Fix Hellocare unable to contact server/ Hellocare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hellocare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hellocare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hellocare on android.

Solve Hellocare black/white screens issue on Android:

Follow the Hellocare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hellocare, developers of Hellocare.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Hellocare Website

Privacy Policy: https://hellocare.com/conditions-generales/

Developer: Hellocare

100% Contact Match

Developer: Solaborate Inc.

E-Mail: [email protected]

Website: 🌍 Visit hellocare Website

About this app

With this app, consult a general practitioner, specialist or your own general practitioner in video! You will immediately make your teleconsultation or take an appointment at the time that suits you best.