Wally app not working? crashes or has problems?

Wally Status

Last Updated on 2023-08-31 by Wally Global Inc.

I have a problem with Wally

Are you having issues? Select the issue you are having below and provide feedback to Wally.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Something else

50.0%

25.0%

Not working

25.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Wally Problems 🔥

- No group feature for spending accounts

- No prorated weekly or daily amount at the top of the app

- Synced bank accounts sum totals are inaccurate and cannot be edited

- Pending charges that are later reversed do not go away and cannot be deleted

- Glitchy, with many purchases not loading onto Wally

- Difficult to follow a budget when expenses are not updated accurately

📋 6 Reported Issues:

Nuromen 2024-01-25

Can't login on wally app from several days ago. Support do not respond.

Desmond 2024-01-23

Same issue. Can someone share when it is up

Mianksaeed 2024-01-22

Experiencing the same issue on my iPhone with the latest IOS. I was unable to add any expenses three days ago. Later i got logged out and have been unable to log back in since then.

Ahmed 2024-01-21

Just like the previous comments, can’t add any expense and after a couple of days I was logged out and unable to log back in since. Not sure if this was timed with the iOS update 17.2.1?

⚠️ Troubleshoot | Report Issue ⚠️

Sara Gorelick 2024-01-19

What is wrong with the app? I cannot get into it on my iPhone or iPad for over 2 days. I have deleted and reinstalled it and now when I try to sign back in, I cannot get past the screen where you enter your email.

Judy Bell 2022-08-23

I have been using Wally Lite but can’t access it on my new iPhone. I have tried to download and open the Wally app but the icon isn’t visible on my phone and I can’t open it

Showing 1-6 of 6 reported issues:

Have a Problem with Wally: Smart Personal Finance? Report Issue

Common Wally Problems & Solutions. Troubleshooting Guide

Table of Contents:

Wally iPhone Issues and Solutions

Wally iOS app crashes, not working, errors
Wally iOS app network issues
Wally on iOS has black/white screen

Wally Android App Issues and Solutions

Wally has errors/crashing/not working
Wally server network connectivity issues
Wally has black screen

⚠️ Troubleshoot | Fix Now in One Click

Wally iPhone Issues and Solutions

How to fix Wally app crashes or not working on Iphone (iOS):

Close and restart the Wally app on iPhone
Update Wally app to the Latest Version for iOS
Uninstall and reinstall Wally iPhone app
Update your iPhone to the latest iOS version

Fix Wally on iPhone unable to connect to server/internet connection issues::

To resolve Wally network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Wally Android App Issues and Solutions

Fix Wally not working on Android, crashes, errors or is unresponsive:

Force Stop the Wally App
1. On android, goto Settings » Wally » click [Force Stop]

Update Wally to the latest version on PlayStore

Clear Wally App Cache and Data:
1. On android, goto Settings » Apps » Wally » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Wally.

Fix Wally unable to contact server/ Wally internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Wally » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Wally » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wally