Contact PhonePe: Secure Payments App

Contact PhonePe Support


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About: PhonePe (Phonepay) is a leading online payment app & a UPI enabled initiative
that allows users to make payments seamlessly in India. Use the app for instant
money transfers with UPI, mobile & DTH recharge, & utility bill payments like
gas, water & electricity.



PhonePe Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PHONEPE PRIVATE LIMITED



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit PhonePe UPI, Payment, Recharge Website

Privacy Policy: http://www.phonepe.com/en/policy.html

Developer: PhonePe





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14 Most reported problems 😔💔

4.8 out of 5
Manjula Devi
2026-03-20

Sir Mai online gas payment kiya mere Account se Balance cut gaya lekin vo payment gas agency ke account me abhi tak nahi gaya hai jis Karan mujhe gas nahi diya kripiya Mera amount clear Karne ki kripa kare

RAKESH KUMAR
2026-03-13

Sir, both my business and personal PhonePe accounts have been inactive—showing as blocked—for the past two and a half months. I request that they be unblocked. I have tried resolving this many times previously; I have spoken to Customer Care and even generated a support ticket, but no solution has been found yet. Sir, I earnestly request your assistance; both my PhonePe Merchant and Customer accounts are currently non-functional. Please help me get them operational again.

Shrinivas Gangadharrao Mandage
2025-11-04

Kukufm is closed

Hamid Khan
2025-09-30

Recently I change my divice I am facing problem send the varification massage

Sanjib Das
2025-09-22

Phone pay app not working

SK JALALUDDIN
2025-08-26

Please stop the auto pay service

Harish
2025-08-25

Icant open my account and I have facing so much problem pls contact me

Umesh Kumar
2025-08-21

Cashback

Premchand Kumar
2025-08-06

I made a payment of Rs 5000/- which is pending and I want to cancel that payment

Vishal Vasant Talekar
2022-07-08

I cancelled mobile recharge

Sarika
2021-10-21

By mistake we r doing wrong number recharge

No scratch card after first bill pay

2022-07-15

by VM-newuser

No scratch card offer was given after first electricity bill payment. This is inspite of the offer being displayed on the app as well as the electricity bill. The customer service is very poor as no response to ticket raised. If you call them they mention the offer is not valid if payment done through phonepe since it’s an “external payment”!! If it’s external then why is phonepe storing my transaction details?? Privacy issue for app. Be careful.

Worst app I ever see

2022-07-22

by SBhalothia

Transaction is showing completed since last 4-5 days but still not credited to my account. Not supporting on call if you are not calling from your registered number.. why? Even after contacting to Phonepe 4-5 times they are telling same thing, created to receivers account. Not even checking what is issue is. This issue is not only with me, its with many users. I request everyone not to use this. Use TEZ .. its google app and far better than this.

Stay away from this company

2022-07-29

by Mohan Loke

They do NOT give any support when you need it. Look for other reputable payment Apps like google pay or PayPal. PhonePe company do not have any support team nor they understand problems with transactions. This is total garbage company and DO Not subscribe to this app. If you already have account delete it like I did. Totally useless company deserves to close their doors.




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Why should I report an Issue with PhonePe: Secure Payments App?

  1. Pulling issues faced by users like you is a good way to draw attention of PhonePe: Secure Payments App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PhonePe: Secure Payments App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PhonePe: Secure Payments App.


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