CatchACharacter Status

Last Updated on 2024-03-28 by Catch A Character, LLC

I have a problem with CatchACharacter

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⚠️ Most reported problems ⚠️

Not working

90.9%

Something else

9.1%

24 hour clock ⏰

- Limited free characters

- Some characters (such as the Easter Bunny) look fake

- App may require phone restart after each photo

- Some users have experienced issues with purchasing extra stickers or accessing them

- Some users miss the option to add letters to the pictures

- Some characters may not be small enough for certain users' preferences.

JESSICA WHALEY 2023-04-09

App will not do anything at all. I need this tonight 😩

Showing 1-1 of 1 reported issues:

Common CatchACharacter Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve CatchACharacter network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the CatchACharacter App
1. On android, goto Settings » CatchACharacter » click [Force Stop]

Clear CatchACharacter App Cache and Data:
1. On android, goto Settings » Apps » CatchACharacter » Storage » click [Clear Data] option. This clears both data and cache.
2. restart CatchACharacter.

On android, goto Settings » Apps or Manage Apps tab.
Click CatchACharacter » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto CatchACharacter » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch CatchACharacter