Are you having issues? Select the issue you are having below and provide feedback to iSmart DV.
- Takes a long time to download videos or pics
- Gets a bit buggy while downloading the camera content
- App can be slow, confusing, and bad quality
- Videos can't be viewed
- Pics will only save if connected
- App takes slow to connect
Can't get app to work
Will not play video galaxy s22 getting app exception message
Also cannot connect the camera to the app, I just keep getting the following error message ‘established to other Wi-Fi’ with no advice how to resolve it.
Cannot connect the camera to the app, I just keep getting the following error message ‘established to other Wi-Fi’ with no advice how to resolve it.
Remote Worrell when not connected to wifi/phone, but stops working when connected to phone.
Complete guide to troubleshoot iSmart DV app on iOS and Android devices. Solve all iSmart DV app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at iCatch Technology Inc.,, developers of iSmart DV.
Some people feedback us they cannot download the big video files (more than 2GB), thanks for your feedback, we are check much more camera and found the problem is camera suddenly disconnect the Wi-Fi connection during download, we cannot fix the camera crash issue, sorry. Feedback your experience to us continually, we will improve it in the feature. if you have any question, visit iCatch web site and leave information about your question and your camera info. , we will contact you back by email. A: Before download, you should make sure the video format is compatible with iPhone/iPad, and allow iSmart DV to access Photo Library. 2. Play video without download feature is base on camera. Turn on the Camera Wi-Fi, it will act as a Wi-Fi AP. 2. in iPhone/iPad, Setting->Wi-Fi turn it on and find out camera SSID then connect. the SSID & password should be on your manual or contact servce. Trigger action, In the preview stream, you can trigger camera to take a video or picture. *9. We are looking for your feedback, if you have any problem please leave camera name, app version and error message on our website. Make sure the camera file format is compatible with iOS, the AVI not support. *2. With this app, you could control the iCatch Technology's based DSP camera by using your iPhone or iPad. Make sure the camera is designed by iCatch SPCA6330 or SPCA6350 chip. *3. A: First make sure you have follow connection step and established the connection, second, try to pding 192. 168. 1. 1 by other Apps, like Ping Lite, make sure the wireless signal was strong enough for work. Listing photo & video files and download or delete files. 11. Support video playback with audio before download. 16. 17. *1. Automatic time correction with iPhone or iPad when established the connection. *13. Now you can streaming the preview, take a picture or video. Like remote viewfinder/preview, view photo album. 1.