Virta Health app not working? crashes or has problems?

Virta Health Status

Published by Virta Health on 2023-12-13

Virta is the only online, physician supervised, type 2 diabetes reversal clinic.
Lower blood sugar and A1c while reducing diabetes medications and losing weight.

I have a problem with Virta Health

Are you having issues? Select the issue you are having below and provide feedback to Virta Health.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

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Most reported problems

Something else

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Reported Issues: 2 Comments

By Richard 2 months ago

Only buffing, cannot even see app starting

By Robin 10 months ago

Screen has been black since early this morning.

Common dislikes about Virta Health app

- Bug causing ketone goal to pop up after every action

- App only works on wifi

- No integration with iOS Health App

Have a Problem with Virta Health? Report Issue

Common Virta Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Virta Health app on iOS and Android devices. Solve all Virta Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Virta Health iPhone Issues and Solutions

Virta Health iOS app crashes, not working, errors
Virta Health iOS app network issues
Virta Health on iOS has black/white screen

Virta Health Android App Issues and Solutions

Virta Health has errors/crashing/not working
Virta Health server network connectivity issues
Virta Health has black screen

Virta Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Virta Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Virta Health app crashes or not working on Iphone (iOS):

Close and restart the Virta Health app on iPhone
Update Virta Health app to the Latest Version for iOS
Uninstall and reinstall Virta Health iPhone app
Update your iPhone to the latest iOS version

Fix Virta Health on iPhone unable to connect to server/internet connection issues::

To resolve Virta Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Virta Health black/white screen (blank screen) on iPhone:

Follow the Virta Health iOS app troubleshooting guide Here →

Virta Health Android App Issues and Solutions

Fix Virta Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Virta Health app issues:

Force Stop the Virta Health App
1. On android, goto "Settings" » click Virta Health app. » click "Force Stop".

Update Virta Health to the latest version on PlayStore

Clear Virta Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Virta Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Virta Health.

Fix Virta Health unable to contact server/ Virta Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Virta Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Virta Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Virta Health on android.

Solve Virta Health black/white screens issue on Android:

Follow the Virta Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virta Health, developers of Virta Health.

100% Contact Match

Developer: Virta Health Corp

E-Mail: [email protected]

Website: Visit Virta Health Website

58.82% Contact Match

Developer: Virta

E-Mail: [email protected]

Website: Visit Virta Website

About this app

Virta is an online specialty medical clinic that reverses type 2 diabetes safely and sustainably without the risks, costs and side effects of medications or bariatric surgery. Lower blood sugar and A1c while reducing diabetes medications and losing weight. Not a Virta patient? Virta is the only online, physician supervised, type 2 diabetes reversal clinic. Download VirtaHealth to apply, or visit app. com to see Virta's clinical trial results and patient success stories. If you are not yet a patient but want to lose weight while reducing daily medications (injections and pills), download VirtaHealth to apply. We're on a mission to reverse diabetes in millions of people by bringing the Virta Clinic to you. Our unique approach has been covered by Forbes, New York Times, Wall Street Journal, TechCrunch, BuzzFeed, diaTribe and more. Type 2 diabetes can be reversed. Virta is also accepting new patients. Learn more about our approach at app. com.