The Vitamin Shoppe app not working? crashes or has problems?

The Vitamin Shoppe Status

Last Updated on 2025-02-13 by The Vitamin Shoppe Inc.

I have a problem with The Vitamin Shoppe

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Crashes

44.4%

Something else

44.4%

Not working

11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Vitamin Shoppe Problems 🔥

- Issues with logging in

- Not able to keep up with competition

- Inventory issues leading to customers having to wait for products

📋 4 Reported Issues:

Shirley 2023-11-03

Hi Team, My GalaxyS8 will not allow me to download the Vitamin Shoppe App . It use to work and now is not working since Oct update could you please advise?

Ann Brauch 2022-12-13

I am trying to make a purchase and the little circle thing just continues to say loading and will not continue

Robert Segovia 2022-08-27

Cannot complete an employment application for the Vitamin Shoope in Calumet City, Illinois, and Schererville, Indiana retail stores. The 4th phase of the application process bounces frantically on the page thus not allowing for application completion and I have tried many times. Are there alternatives to the online application process? I was responding to an ad in the Vitamin Shoope retail store windows (Calumet City, Schererville) for employment. Thank you, Robert Segovia

Luna Shkembi 2022-08-04

Keep saying experiencing with technical issues

Showing 1-4 of 4 reported issues:

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Common The Vitamin Shoppe Problems & Solutions. Troubleshooting Guide

Table of Contents:

The Vitamin Shoppe iPhone Issues and Solutions

The Vitamin Shoppe iOS app crashes, not working, errors
The Vitamin Shoppe iOS app network issues
The Vitamin Shoppe on iOS has black/white screen

The Vitamin Shoppe Android App Issues and Solutions

The Vitamin Shoppe has errors/crashing/not working
The Vitamin Shoppe server network connectivity issues
The Vitamin Shoppe has black screen

⚠️ Troubleshoot | Fix Now in One Click

The Vitamin Shoppe iPhone Issues and Solutions

How to fix The Vitamin Shoppe app crashes or not working on Iphone (iOS):

Close and restart the The Vitamin Shoppe app on iPhone
Update The Vitamin Shoppe app to the Latest Version for iOS
Uninstall and reinstall The Vitamin Shoppe iPhone app
Update your iPhone to the latest iOS version

Fix The Vitamin Shoppe on iPhone unable to connect to server/internet connection issues::

To resolve The Vitamin Shoppe network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

The Vitamin Shoppe Android App Issues and Solutions

Fix The Vitamin Shoppe not working on Android, crashes, errors or is unresponsive:

Force Stop the The Vitamin Shoppe App
1. On android, goto Settings » The Vitamin Shoppe » click [Force Stop]

Update The Vitamin Shoppe to the latest version on PlayStore

Clear The Vitamin Shoppe App Cache and Data:
1. On android, goto Settings » Apps » The Vitamin Shoppe » Storage » click [Clear Data] option. This clears both data and cache.
2. restart The Vitamin Shoppe.

Fix The Vitamin Shoppe unable to contact server/ The Vitamin Shoppe internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click The Vitamin Shoppe » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto The Vitamin Shoppe » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Vitamin Shoppe