Contact The Vitamin Shoppe Support

by Ralphum1

I’ve been a customer for years not a large one a small customer many years ago when I needed something fairly quick I could always rely on the vitamin shop to get it to me quicker. The past five years they have not been able to keep up with so many other companies that is their competition. I knew them for being quicker and efficient now they are beneath the bar of which I can get the same products from another location. And my company I seen trends say keep inventory to a minimum and the customer will just have to wait if we are back ordered. I’ve seen so many companies in my industry go down this road and it never ends up good some brainiacs also feel as though that they need to get the product inventory on our shelves down they don’t realize the repercussions of waiting and then finding that their business as dwindled and you have no return customers

by Hoban's Little Hen

For many many months, more than I care to recount, I have had this app. EVERY time I try to login, it gives me the exact same message. That this is a technical issue and that I should try logging in later. I’ve had an account with Vitamin Shoppe for years now. Today I redownloaded the app thinking it’s been long enough now, I should be able to redownload it and log in without issues. Of course not! When I’ve talked to VS reps who have the app they all say they have no problem logging in and have never seen this error message! I can log in online on the website and I even attempted to “sign up” via the app but it actually worked by saying there was already an account with my info. Why in the world can I not log in?! So absolutely frustrating! The app is up to date and so it my iPhone...

by GMa Seuss

Spent considerable time placing a large order and submitted it. Even though I set my home store and checked store location when placing my order, the order was sent to a different store. There was no indication at placement this was being done. Had store cancel that order and tried to resubmit. This time the order was shifted to home delivery and I could not change the option. Tried again and got a different option that said to try back later and said I had subscribed to auto delivery which I had not done. When I checked, it appeared there was BP not actually items set to auto delivery. This web site has some serious issues and needs some programming intervention.