Invisalign Photo Uploader app not working? crashes or has problems?

Invisalign Photo Uploader Status

Last Updated on 2021-08-16 by Align Technology, Inc.

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Summary of Invisalign Photo Uploader Problems 😠👌🔥

- Pictures are sometimes not received by Invisalign

- No basic editing options available before submitting

Have a Problem with Invisalign Photo Uploader? Report Issue

Common Invisalign Photo Uploader Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Invisalign Photo Uploader app on iOS and Android devices. Solve all Invisalign Photo Uploader app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Invisalign Photo Uploader iPhone Issues and Solutions

Invisalign Photo Uploader iOS app crashes, not working, errors
Invisalign Photo Uploader iOS app network issues
Invisalign Photo Uploader on iOS has black/white screen

Invisalign Photo Uploader Android App Issues and Solutions

Invisalign Photo Uploader has errors/crashing/not working
Invisalign Photo Uploader server network connectivity issues
Invisalign Photo Uploader has black screen

Invisalign Photo Uploader iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Invisalign Photo Uploader app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Invisalign Photo Uploader app crashes or not working on Iphone (iOS):

Close and restart the Invisalign Photo Uploader app on iPhone
Update Invisalign Photo Uploader app to the Latest Version for iOS
Uninstall and reinstall Invisalign Photo Uploader iPhone app
Update your iPhone to the latest iOS version

Fix Invisalign Photo Uploader on iPhone unable to connect to server/internet connection issues::

To resolve Invisalign Photo Uploader network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Invisalign Photo Uploader black/white screen (blank screen) on iPhone:

Follow the Invisalign Photo Uploader iOS app troubleshooting guide Here →

Invisalign Photo Uploader Android App Issues and Solutions

Fix Invisalign Photo Uploader not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Invisalign Photo Uploader app issues:

Force Stop the Invisalign Photo Uploader App
1. On android, goto "Settings" » click Invisalign Photo Uploader app. » click "Force Stop".

Update Invisalign Photo Uploader to the latest version on PlayStore

Clear Invisalign Photo Uploader App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Invisalign Photo Uploader app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Invisalign Photo Uploader.

Fix Invisalign Photo Uploader unable to contact server/ Invisalign Photo Uploader internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Invisalign Photo Uploader » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Invisalign Photo Uploader » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Invisalign Photo Uploader on android.

Solve Invisalign Photo Uploader black/white screens issue on Android:

Follow the Invisalign Photo Uploader android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Align Technology, Inc., developers of Invisalign Photo Uploader.

About this app

The Invisalign™ Photo Uploader application lets Invisalign Providers and their Staff create patients, easily take patient photos and quickly submit them to the Invisalign™ Doctor Site. - Photo export for doctor record retention or other personal use. Note: This application is intended for Invisalign providers only and not for Invisalign patients.