Are you having issues? Select the issue you are having below and provide feedback to My Invisalign.
Trying to create an account on the app, won't let me enter my email address, just keep getting 3 dots
How do u reset timer to 0 today it’s has my nonerar time over nine hours?
ClinCheck Plan has been failing to load for the last couple of months, for anything more than a couple of fleeting views. I have an Android phone and have tried unistalling and reinstalling the app several times, as well as logging in and out, but nothing helps.
My Invisalign app won't let me in. When I try to complain, it goes to a white screen. Where are all my progress pictures? How to reset?
registered today, but website not taking my progress info
Timer didn’t reset to zero today. Includes yesterdays time
Log in with Face ID which works but says ‘ Your session has ended Please sign in to access your account’ but I can’t get any further than that.
The app seems to have crashed. When I open it, it is continuously loading. Unable to use the timer today. I'm hesitant to uninstall it because I don't want to lose my previous days of data. Please advise.
I never receive a reply from My Invisalign when I lodge a request for support through the app. How else to contact them?
My timer is stuck on same time since yesterday.
My timer did not reset to zero from yesterday. How can I now track my "Aligner Out" time?
It won’t let me do an insurance check. The button where it says dental insurance character won’t let me click it .
E-Mail: invisaligncare@aligntech.com
Website: 🌍 Visit My Invisalign Website
Privacy Policy: https://www.invisalign.com/privacy-policy
Developer: Align Technology
a user from West Sacramento, United States reported problems with My Invisalign : Not working
a user from Melbourne, Australia reported problems with My Invisalign : Not working