Looking to transform your smile with the most advanced clear aligner in the
world? Already in treatment and need support? The My Invisalign app is a
one-stop-shop that helps deliver healthy, beautiful smiles.
Interested in
Invisalign® treatment?
• Apply for financing and pay affordable monthly
payments for your Invisalign Treatment
• See how much your insurance may
cover your Invisalign treatment
• Learn all about.
Are you having issues? Select the issue you are having below and provide feedback to My Invisalign.
By Linda Saeli 11 months ago
How do u reset timer to 0 today it’s has my nonerar time over nine hours?
By Joanne Waddington 1 year ago
ClinCheck Plan has been failing to load for the last couple of months, for anything more than a couple of fleeting views. I have an Android phone and have tried unistalling and reinstalling the app several times, as well as logging in and out, but nothing helps.
By chris martinez 1 year ago
My Invisalign app won't let me in. When I try to complain, it goes to a white screen. Where are all my progress pictures? How to reset?
By Pamela Smithsted 1 year ago
registered today, but website not taking my progress info
By Jacqi 1 year ago
Timer didn’t reset to zero today. Includes yesterdays time
By Graham Lane 1 year ago
Log in with Face ID which works but says ‘ Your session has ended Please sign in to access your account’ but I can’t get any further than that.
By Crystal Peters 1 year ago
The app seems to have crashed. When I open it, it is continuously loading. Unable to use the timer today. I'm hesitant to uninstall it because I don't want to lose my previous days of data. Please advise.
By Louise Barnes 1 year ago
I never receive a reply from My Invisalign when I lodge a request for support through the app. How else to contact them?
By Barbara Curcio 1 year ago
My timer is stuck on same time since yesterday.
By Peggy Volpe 1 year ago
My timer did not reset to zero from yesterday. How can I now track my "Aligner Out" time?
By Taliah Coleman 2 years ago
It won’t let me do an insurance check. The button where it says dental insurance character won’t let me click it .
• The counter clock does not work.
• The timer does not time the trays inside the bobble wash.
• There is no way to take a picture of teeth inside the mouth.
• The app only deems users compliant with 22 hours of wear, disregarding two hours of the day the manufacturer and board certified orthodontists direct as compliant.
• The app requires users to provide legal name, email, phone number, Invisalign ID, and create both a password and a pin or give biometric data in order to set up.
• The app only offers features that can already be done on a phone.
• The app has prominently placed ads and referral offers for $50 gift cards to big box stores.
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Complete guide to troubleshoot My Invisalign app on iOS and Android devices. Solve all My Invisalign app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Align Technology, Inc., developers of My Invisalign.
100% Contact Match
Developer: Align Technology
E-Mail: [email protected]
Website: Visit My Invisalign Website
52.63% Contact Match
Developer: Align Technology
E-Mail: [email protected]
Website: Visit Align Technology Website
Your personal smile concierge representative will reach out to get your appointment scheduled and be there for you every step of the way. • Connect your watch to your phone to access the custom aligner tracker in the My Invisalign watch app. • Refer a friend and get a $50 gift card when your friend signs up for treatment! • View the ClinCheck® treatment plan shared by your doctor. The My Invisalign app is a one-stop-shop that helps deliver healthy, beautiful smiles. • Learn all about Invisalign clear aligners and what they can do for you. • Simulate your new smile with our SmileView™ simulation tool and share your results with friends and family. • Find a doctor near you and request a consultation. Looking to transform your smile with the most advanced clear aligner in the world? Already in treatment and need support? This feature is available by doctor's invitation only. • Stay on track with your new smile by using Invisalign®Virtual Care by sharing photos and receiving feedback from your doctor - available by doctor's invitation only. • Monitor your wear-time progress with weekly, monthly, and yearly views. • Personalize your treatment calendar to keep track of your appointments and other events! • Track your daily and historical aligner-wear time with a custom timer. • Receive reminders and notifications when it’s time to change your aligners. • View and share your progress video and before & after photos with friends and family. • Provide rating and feedback on your experience with MyInvisalign .