iPrescribe app not working? crashes or has problems?

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5 User reports:
App has problems
 User reports 5

⚠️ Most reported problems ⚠️
Something else
66.7%

Connection
20.0%

Not working
13.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 10 Reported Issues:

D
Demetrice Grier 2023-12-19

iPrecribe sending narcotic med to pending status but never gets sent out to pharmacy. Able to generate authentication code and get no error message but gets stuck in pending status. But I am able to send non--narcotics without problem.

P
PSM 2023-08-22

Horrible, horrible, frustrating time getting registered. They were very fast at accepting my money, but then trying to register seems like this company is a scam. I have an acct, it comes up in my clinic name, but when I try to complete the registration (I already am registered with ID.me thru our clinic EMR), it won't let me. I've gone thru 3 different browsers, gone thru DrFirst for support, but I get no response. The support phone # no longer works. The "chat" box doesn't work.

S
Stephanie Sfiroudis 2023-05-29

I keep getting “practiceuserexception, are you connected to the internet.” It won’t let me login and I am connected to the internet, please advise

M
Maritza Fiesco 2022-12-02

I can't make a payment "Service error"

⚠️ Troubleshoot | Report Issue ⚠️
K
Krishanthi Jayathilaka 2022-09-01

Attempted to order narcotic rx for pt through app. Went through verification. App now stuck on “you are now returning to iprescribe “

L
Laurie Reynard 2022-08-10

App frozen. How do I get it working?

S
Samantha Abbott 2022-07-20

App will not load after update. iPhone deleted, restart phone, downloaded again… ?? Bummer.

J
Jae Chun 2022-07-18

iPrecribe sending narcotic med to pending ststus but never gets sent out to pharmacy. Able to generate authentication code and get no error message but gets stuck in pending status. But I am able to send non--narcotics without problem.

K
Kathy 2022-07-13

Cannot get on your app. Started about 1 1/2 wks ago. Restarted phone, deleted app then could not add app. What's up?

⚠️ Troubleshoot | Report Issue ⚠️
T
Tracy Latz 2022-07-01

Keeps starting its offline or it won’t give options for tablets versus capsules so can’t prescribe— on old rxs states “tablets no longer available “

Showing 1-10 of 10 reported issues:

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Common iPrescribe Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. iPrescribe iPhone Issues and Solutions

  2. iPrescribe Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: iprescribe@drfirst.com

Website: 🌍 Visit iPrescribe Website

Developer: DrFirst




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