iPrescribe Status
Are you having issues? Select the issue you are having below and provide feedback to iPrescribe.
problems reported in the last 24 hours
10 Reported Issues: 😵🆘🛟🚨📢
iPrecribe sending narcotic med to pending status but never gets sent out to pharmacy. Able to generate authentication code and get no error message but gets stuck in pending status. But I am able to send non--narcotics without problem.
Horrible, horrible, frustrating time getting registered. They were very fast at accepting my money, but then trying to register seems like this company is a scam. I have an acct, it comes up in my clinic name, but when I try to complete the registration (I already am registered with ID.me thru our clinic EMR), it won't let me. I've gone thru 3 different browsers, gone thru DrFirst for support, but I get no response. The support phone # no longer works. The "chat" box doesn't work.
I keep getting “practiceuserexception, are you connected to the internet.” It won’t let me login and I am connected to the internet, please advise
I can't make a payment "Service error"
Attempted to order narcotic rx for pt through app. Went through verification. App now stuck on “you are now returning to iprescribe “
App frozen. How do I get it working?
App will not load after update. iPhone deleted, restart phone, downloaded again… ?? Bummer.
iPrecribe sending narcotic med to pending ststus but never gets sent out to pharmacy. Able to generate authentication code and get no error message but gets stuck in pending status. But I am able to send non--narcotics without problem.
Cannot get on your app. Started about 1 1/2 wks ago. Restarted phone, deleted app then could not add app. What's up?
Keeps starting its offline or it won’t give options for tablets versus capsules so can’t prescribe— on old rxs states “tablets no longer available “
Have a Problem with iPrescribe? Report Issue
Common iPrescribe Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot iPrescribe app on iOS and Android devices. Solve all iPrescribe app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DrFirst, Inc, developers of iPrescribe.
Whether you are using Allscripts, Practice Fusion, eClinicalWorks, athenahealth, CareCloud, Dentrix, or any other electronic health record system, this app is the perfect companion for your EHR. -“It makes it so much faster to prescribe medication for my patients. -“this app integrates seamlessly with my hectic workflow while enhancing my ability to practice. this app is 100% cloud-based. Improve medication adherence by making it more convenient for your patients to pick up their meds, prevent the risk of lost paper prescriptions, eliminate illegible scripts, and streamline the prescribing process for you and your staff. If your phone is stolen or hacked, patient data remains secure on our servers. We partner with ID. me, a national leader in identity-proofing, to provide identity verification for prescribers - making sure you are the only person prescribing under your license. this app makes prescribing painless - eliminating phone calls, faxes, and paper prescriptions. With PDMP access, med history checks, and clinical alerts it is safer for your patients for you to prescribe through this app than a phone call. A must-have e-prescribing app for all doctors, nurse practitioners, dentists, and other prescribers; this app gives you the freedom to write and renew prescriptions whenever and wherever you need to. Also, there's a record that you sent the prescription (unlike a phone call) and this app security ensures it's you sending the prescription in, not a fraudulent party. Use advanced tools to accelerate the prescription workflow while safeguarding against errors and complying with national regulations. Already have an EHR? No problem! This process can be done in minutes from your phone. this app is rigorously audited by the DEA for security controls around controlled substances. Note: you must successfully complete identity proofing with your NPI number and/or DEA number to prescribe medications from this app. Our technology has a long history of meeting and exceeding compliance standards. -DrFirst Rcopia and Doximity users can log in with their usernames and passwords. With this app you avoid long calls with the pharmacy and can forget faxing prescriptions. Go digital with this app to instantly send prescriptions to any pharmacy. Make the switch to safer, faster prescribing by using this app when you’re away from your EHR. Ditch your paper prescription pad! Send prescriptions faster.
