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Common NALCHBP Telehealth Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Association of Letter Carriers, developers of NALCHBP Telehealth.




About this app

After the visit – Clinical notes about the visit will be available on your account for sharing with your primary care provider or for your records.  If you are an Apple Health user you will have the option to share important health information with your provider during your video visit.  Request a visit - Open the NALCHBP Telehealth app and create an account.  NALCHBPTelehealth allows you to have a face-to- face visit with a qualified medical professional 24/7 on your mobile device with no appointment or referral needed.  Talk to a doctor – Within minutes, the doctor you have chosen reviews your medical history and your virtual visit begins.  All providers are licensed and board-certified doctors, including pediatricians, who can diagnose, recommend treatment, prescribe medically necessary medications and provide a sick slip for school or work.  An NALCHBP Telehealth visit is secure and HIPAA compliant.  Get the urgent care services your family needs, wherever you are, with the NALCHBP Telehealth app.  You will be asked to provide medical history for the patient, indicate what pharmacy you use and pay your $10 copayment for the visit.  If you are not an NALCHBP member, you will be responsible for the full cost of any services you receive from our urgent care practice.  Your NALCHBP Telehealth account is also available online at app. org or by calling 888-541-7706.  Welcome to the NALCHBP Telehealth Urgent Care.  Log in and choose an available doctor by reviewing their provider profile.  This details their spoken languages, state licensure, board certifications, professional affiliations, clinical interests and education.  This site is intended for NALC Health Benefit Plan High Option members only.  The average visit length is 10 minutes.