Contact Yubico Authenticator Support
Published by Yubico on 2023-12-21 About: Store your unique credential on a hardware-backed security key and take it
wherever you go from mobile to desktop. No more storing sensitive secrets on
your mobile phone, leaving your account vulnerable to takeovers.
How to Contact Yubico Authenticator Customer Service/Support
Listed below are our top recommendations on how to get in contact with Yubico Authenticator. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Yubico Authenticator. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yubico
100% Contact Match
Developer: Yubico
E-Mail: [email protected]
Website: Visit Yubico Authenticator Website
79.07% Contact Match
Developer: Microsoft Corporation
E-Mail: [email protected]
Website: Visit Microsoft Corporation Website
Reported Issues: 3 Comments
By javy-9054
Not the best
The app isn’t good as I thought it was going to be. I was never able to add the key to the App and the phone kept saying “The requested functionality is missing or disabled in the key configuration.” That in the first page but if I went to the settings it will red it but never kept the information of the key or the info i was inserting. (I tried everything in the support Webb site and no luck) i am using the Security Key NFC by Yubico
By SandRah77
New version 1.6.3 poorly designed
I really like the Yubikey, but the app has just taken a serious step backward. Before the most recent update, when I plugged in my Yubikey 5Ci, I had to select an account and then touch the key, simple. Now, I have to plug it in, select an account, then a menu pops up where I have to select “calculate”, then touch the key. Why the extra click to “calculate”? More importantly, why is “delete” on the same menu as calculate?? Let’s play the odds here, for every time I use my yubikey, I’m probably going to “calculate” 1000 times more often than I want to delete the account, so why isn’t that the default anymore? Delete, un/favorite, etc. should be buried options and the default action should just be to authenticate.
By Robyn Coxx
Disappointing
Doesn’t seem to work, despite successfully “pairing” yubikey neo or adding a new account to authenticate everything is reset and I have to start over. Locked into an endless cycle of adding and re-adding. Is this an attempt to get me on a newer yubikey? If so, where does it end, should I purchase one every year? Was expecting more from Yubico, will go back to using my other Authenticator app.
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- Pulling issues faced by users like you is a good way to draw attention of Yubico Authenticator to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Yubico Authenticator customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Yubico Authenticator.
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