Our dental office was struggling with a way to accurately track, and follow up, on collection issues. In our search for an app to assist with this need, the discussions highlighted other needs, from some of our production staff as well. With this CRM, we are able to track, not only our account receivable efforts… but also effectively track potential new patients, patients who have made inquiries, referral information, marketing efforts, AND it has given our production staff a tool for recording personal information about their patients (kids, vacations, hobbies, etc.), which is not typically kept in a patient chart, as well as any special needs or considerations for their appointments. Our team is informed and confident, and our patients appreciate the attention to detail. Gro-CRM has become an unexpected, and incredibly valuable tool for our team! We recently switched to the Pro version;" and are excited to see how the additional options will help us to remain the best app in our city!