Letsfit app not working? crashes or has problems?

Letsfit Status


I have a problem with Letsfit

Are you having issues? Select the issue you are having below and provide feedback to Letsfit.



⚠️ Most reported problems ⚠️
Something else
40.4%

Not working
23.4%

Connection
21.3%

Login
10.6%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Sandy:

Watch just turned black

C
Cynthia Hohn:

the new letsfit e27 doesnt show the weather

M
Marsha L Rhone:

The weather is never correct for my city St Louis

M
M:

Every time I open Letsfit, it says loading, connecting, and synching, and then it freezes, and crashes

📋 19 Reported Issues:

T
Terrie 2025-03-28

I cannot get out of a mode that has the following: Press the key Key 1:0/2 QDECA:0/2 QDECB:0/2

D
Donna Oldenburg 2025-01-12

My Letsfit isn’t logging any heart workout minutes

W
Wanda Pratt 2023-10-20

My Letsfit will not move beyond the QR scan screen. It appears to be stuck, even after resetting and or rebooting. Has anyhone else had this problem?

M
Maurice Hughes Sr 2023-06-10

ii have a letsfit e22 but cannot set the time

K
Karla 2023-05-31

I have the Letsfit app on my android phone. Everything was fine until yesterday (5/30/23). When I try to open the app screen goes black, dialog box pops stating that app is not responding. What has happened and how do we fix it? I need to keep the exercise data that’s on there. Thank you.

D
David C Brower 2023-05-18

Want to change paired Galaxy s8 phone to new Galaxy s20 phone. Galaxy phone worked fine. Downloaded Letsfit onto new phone. Can't see Can't see new phone in Bluetooth list. How can I get Letsfit to reconize the new phone?

S
Steve Downs 2023-04-28

Won't register my exercise

A
Astra Parsons 2023-04-23

My Letsfit watch keeps crashing and the screen goes blank and the word HELLO comes on the screen and all the date of my progress is lost. I’m training for a 10k and I need to keep track of my training but it keeps crashing which is not good and inconvenient. How can this problem be fix

D
DELORES A. JONES 2023-04-18

I am participating in a walking challenge -the device has recorded my steps even though there is a lag in counting but the app stopped at 7,006. I actually have logged in 12181 thus far. What can I do to resolve this immediately???

A
Audrey Anderson 2023-03-24

Not working.

B
Betty Bridges 2023-01-11

Letsfit App won't record my exercise workout. It's recording on my watch. Also even though sleep graph shows wake ups, the number is not recording below for the stats

E
Eric 2023-01-01

Sensor not reading my heart rate for the past couple of hours. Have had watch on the whole time.

J
Jim 2022-09-09

I loved these until a week ago. Stopped working and so I forgot them from my phone, and NOW they will not enter pairing mode. I have attempted with other devices and since they will not pair mode they are USELESS. They were probably the most comfortable ear buds I have ever used.

M
Marjorie Goudreault 2022-08-28

I bought device in May, and it completely stopped working at the beginning of July. Honestly, I can't even find it right now, I probably threw it away when I was tidying up because I knew it was dead. Can I get a replacement?

M
Mary Czempiel 2022-08-09

I cannot reset the time. How do i do this?

D
David DAVID KUCHAR 2022-08-09

I can not charge it.

W
Wilf Watson 2022-07-13

Keeps saying disconnected device

F
Fred 2022-06-21

I have a IW1 lite. When I took it off the back kept flashing and now it will not charge and it is completely dead.

S
Sonia Moyes 2022-04-11

Since the app upgrade, connection has been slow, synchronisation often stalls at 99%, and much data has failed to pass from watch to phone app.

Showing 1-19 of 19 reported issues:

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Developer: LETSFIT LLC




‼️ Outages Happening Right Now

  • Jun 02, 2025, 11:31 AM

    a user from Plainfield, United States reported problems with Letsfit : Not working

  • May 27, 2025, 08:11 AM

    a user from Dallas, United States reported problems with Letsfit : Not working

  • May 10, 2025, 11:56 PM

    a user from Pittsburgh, United States reported problems with Letsfit : Not working

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    a user from Fort Myers, United States reported problems with Letsfit : Crashes

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    a user from Oxford, United States reported problems with Letsfit : Not working

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    a user from Carmel, United States reported problems with Letsfit : Not working

  • Mar 31, 2025, 07:13 PM

    a user from Morgantown, United States reported problems with Letsfit : Login

  • Mar 17, 2025, 05:08 PM

    a user from Memphis, United States reported problems with Letsfit : Connection

  • Mar 14, 2025, 05:57 AM

    a user from Atlanta, United States reported problems with Letsfit : Crashes

  • Mar 07, 2025, 09:48 PM

    a user from Port Clinton, United States reported problems with Letsfit : Login

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