openHPI Status

Last Updated on 2022-10-14 by Hasso-Plattner-Institut

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Most reported problems

Not working

66.7%

Connection

33.3%

Common openHPI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve openHPI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the openHPI App
1. On android, goto Settings » openHPI » click [Force Stop]

Clear openHPI App Cache and Data:
1. On android, goto Settings » Apps » openHPI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart openHPI.

On android, goto Settings » Apps or Manage Apps tab.
Click openHPI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto openHPI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch openHPI

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Developer: HPI Knowledge Engineering Team

Aug 27, 2025, 06:58 AM
a Windows user from Essen, Germany reported problems with openHPI : Connection
Aug 25, 2025, 02:11 PM
a Windows user from Frankfurt am Main, Germany reported problems with openHPI : Not working
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