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⚠️ Most reported problems ⚠️

Login
46.9%

Not working
36.1%

Something else
5.7%

Account
4.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Scooter's Coffee Problems 😠👌🔥

- Mobile ordering function is useless

- Charged for free small coffee on National Coffee Day

- Smiles taken away too quickly

- Poor design of app with gray and red switch

  11 Reported Issues: 😵🆘🛟🚨📢

Pamela Knuckles
2024-09-22

Keep getting 'Not Available for Mobile Order' when I try to order.

Andrea Palomo
2024-03-05

It’s saying I need -235 points to reach carameliciois status. I have reached so idk why it’s saying I need negative points. Also I never received my birthday reward.

Patricia Pruden
2024-02-29

Unable to login in for several days now.

Brittany
2024-02-28

Trying to log in to the app with my email and I keep getting a pop up that says"uh-oh something went wrong". I have tried the trouble shooting steps and nothing is working.

JoeFullenkamp
2024-02-28

Can’t login since new app was launched yesterday

Sarina
2024-02-28

Unable to login - gives me error when I enter my email address since the latest update.

Barbara Madison
2024-02-27

Told to update app and now it won't let me sign in to access my stored payment source

Dernovish
2024-01-22

I’m supposed to get a free coffee on my birthday this month and it’s not in my rewards - I go to Scooters ALOT

Karen
2023-11-18

It’s not allowing me to update the app

TERRI HOLLAND
2023-10-13

I bought a spicy sausage burrito this morning at the N. May and N. Britton location and my app wasn't working. I got a receipt, so can I submit that to earn my "smiles"? The manager was aware of this....

Marty McKelvey
2023-09-23

I just received my new iPhone, and I am unable to log into the Scooter’s app. I can log into my account online just fine, but am unable to do it on the app.

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scooter's Coffee, LLC, developers of Scooter's Coffee.