Edible Reviews

Since you can’t leave a review anywhere on their app or website, I’m writing it on Edible Store. My most recent order from this app Arrangements was my first & last order with them. My arrangement was made at the Murrysville, PA store. I ordered it for my mom & step dad’s 4th wedding anniversary. I had read some reviews after I ordered about deliveries not being made so I started to worry. Every time I checked my confirmation email to check the status, nothing was updating. So, I called the day it was expected to be delivered just to check the status. The woman on the phone was extremely rude to me from the start. As I went to say, “thank you, have a nice day” I was HUNG UP on as soon as I said “thank-“ the order was delivered. But, they forgot to add on the additional things I requested for the arrangement, which I paid extra for. Very disappointed with this experience. I also tried to call customer service & they are currently closed so I could not speak with anyone.

I purchased a Mother’s Day arrangement to be delivered on the 9th. It was getting late in the afternoon and the delivery was never made. I called and called but was not able to get any answer. I called the main number to only get disconnected when I tried getting ahold of a customer service rep. I entered into a chat with a rep and received nothing but double talk. Even though my order was placed far enough in advance and the payment was charged against my account, I received no delivery whatsoever. I tried calling the next day to only get the same thing as the previous day. I find this app Arrangements is a big rip off. They ruined a special day for a very special person. I drove to the store location which was only 2 miles from the delivery address to find no one there. I would not trust this app Arrangements to do nothing but take your money leaving you high and dry. No customer service and absolutely no service at all

I had ordered the Berry Bunny Platter, mind you that it is 60 bucks. Not only did they deliver it to the wrong apartment, but they also had me go to the store and pick it up myself. When I had called the male from the store he had told me that he would talk to the delivery driver and get back to me. One hour later he still hadn’t called me back. But anywho If I ordered delivery It’s to have it DELIVERED to me not to go and get it myself. If I wanted to do that I would have done it in the first place. And to top it off the fruits weren’t even sweet, the chocolate was honestly kind of bitter. Overall it just was nothing to what I was expecting it to taste like. Definitely don’t recommend buying from them. Save yourself the time and money and go order somewhere else!!

I’ve placed 5 orders in the past 24 hours and none of them are saving in my account, so I can’t access them. I’ve ordered in the past and have all those orders, but not these new ones. Also, sometimes I get a 504 error when I’m submitting the payment. The only way I know the order went through via PayPal (thank goodness I used them so I had confirmation you got paid for the order). Please fix.

Edible needs to add the order number STAT! I placed an order and needed to make a change. So I call up the store & their asking me for the order number!!!!
Which I can’t give them since you don’t provide it in Edible !!! What’s up with that?
That needs to be corrected. How else can they look up customers orders? Other than this small hiccup I like Edible . Please make this change ASAP! Thanks 🙏

Easy to use but as the day of delivery was winding down I called to check on the status of my order and they could not find my order even though I was giving them the order number. The store clerk then asked how I placed my order. With the this app app I said, she was then able to find the order. I can only speculate but it seems they didn’t check their email at the expense of a friend who desperately needed to be cheered up. Instead of a happy surprise this wonderful lady received one more let down at my expense.

We have tried to send my granddaughter a gift because she has the flu. The driver called & said he couldn’t find the address. At that time I gave him specific instructions on how to get there & he assured me he would call back if he had any problems! Not one word from him & get a text that it was “undeliverable”. I contacted the delivery address & they stated they had been home all day & no one had contacted them!!!! Very angry & driver won’t answer his phone. We would have given him a significant tip if it could have made it!!!!!!

I needed a birthday gift to be delivered in a hurry since I had forgotten to send something to my wife at her work. This is app works great...it even pulled my wife’s address from my contact list. In just a few minutes I was able to get a delivery order placed. Much better than the website.

I just recently updated Edible either 7/10 or 7/11 & now Edible crashes on start up. Please fix!!!

I love, love, love the gift finder feature. I answer the apps questions... what the gift is for, my budget and what fruit I want. Then Edible pulls up suggestions. It’s so fast and easy to order! Perfect for my busy lifestyle and procrastinating ways.

I sent a Birthday this app arrangement to my daughter for her 30th birthday on December 3, 2020. Ordered in Visalia but they sent the order to Bakersfield because that’s where she lives. The arrangement was exactly what she liked but the fruits were old and nasty tasting. I am very disappointed that they delivered that to her. this app arrangements are expensive so I most likely will not order again since this order went so bad. Disappointed!

Every item I choose is unavailable to deliver to the address I choose. What makes it worse is that it doesn’t let you search availability by address, but rather tells you after you go through everything. I also have a coupons I cannot use because nothing can be delivered. I even tried pick-up options and still no dice. Worthless app if it won’t do anything for me.

The stores at service you and your family are located in your local towns. They are independently owned and operated. They work hard to make sure your gift is perfect.

Great company, terrible app. Ordered an this app arrangement over Edible for around $100 and was charged, but the order never went though. Now they can’t deliver in time for my girlfriends birthday and I STILL got charged. Customer service is impossible to reach as I sat on the phone for over an hour with no answer. DO NOT USE Edible. Safe to say I will never order from them again.

I’ve placed 2 orders since December 2020 but neither of them are showing up in my account. The only way I knew they were even submitted was because I called the store to make sure it was received. I’m logged into my app so not sure what is going on. Doesn’t look like any either of these purchases are counting towards my rewards. Please fix this!

App doesn't warn you that items are unavailable until after select the items and go through the trouble of entering name, address, and phone info. Would be helpful to know at least when the item is selected. Wasting unnecessary time on Edible since lots of items are unavailable this time of year with Mother's Day and graduations.

I love how I can place an order for a smoothie while I am walking to the location and or place an order for a gift.

It’s Valentine’s Day. Sent two orders to two different people. Paid additional 10$ (20$ per order) order because it’s “Valentine’s Day “. I got 2 emails that say “the order is delivered”. Since no one is home they left a card for them to call the store. The store doesn’t answer the phone, so I guess it will not be delivered today. Waste of money and time.

Placed an order for my daughter I have sent her a valentines for 25 years placed order on the ninth of February for Valentine’s Day was never delivered and they won’t answer the phone corporate promised I would be contacted in 24 hrs that has come and gone no strawberries no call I guess that’s part of their training

App doesn’t work just order from website directly...it’ll charge multiple times and won’t give you a confirmation or order number.

It’s not hard to dip a strawberry in chocolate and make it presentable. A box of strawberries (1lb) is $0.97, that’s what, 18 strawberries.. 1 bag semi sweet good chocolate is about $3.99, sticks are what 50 for $2.99, and then a foam block and flower pot at Michael’s, $10. You spent under $20 and you did it yourself, it took you 3 hours to do, and it was from the heart. This store is a joke. Should rename it to “Food for the Lazy Fool.”

Considering everything is made to order you should be able to make custom fruit selection or boxes, also takes a week to make a small order. If I’m going to pay $80 for a piece of fruit I’m not waiting a week for it👎

App will not open. I open Edible and it keeps closing itself.

Please fix

Easy to maneuver and use, it’s the best!

People have been complaining, are you going to do something about this??

Everytime I open up Edible , it crashes. Please fix!!!!

Edible is crashing whenever I try to open. Frustrating!!