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I purchased a Mother’s Day arrangement to be delivered on the 9th. It was getting late in the afternoon and the delivery was never made. I called and called but was not able to get any answer. I called the main number to only get disconnected when I tried getting ahold of a customer service rep. I entered into a chat with a rep and received nothing but double talk. Even though my order was placed far enough in advance and the payment was charged against my account, I received no delivery whatsoever. I tried calling the next day to only get the same thing as the previous day. I find Edible Arrangements is a big rip off. They ruined a special day for a very special person. I drove to the store location which was only 2 miles from the delivery address to find no one there. I would not trust Edible Arrangements to do nothing but take your money leaving you high and dry. No customer service and absolutely no service at all

We have tried to send my granddaughter a gift because she has the flu. The driver called & said he couldn’t find the address. At that time I gave him specific instructions on how to get there & he assured me he would call back if he had any problems! Not one word from him & get a text that it was “undeliverable”. I contacted the delivery address & they stated they had been home all day & no one had contacted them!!!! Very angry & driver won’t answer his phone. We would have given him a significant tip if it could have made it!!!!!!

I sent a Birthday edible arrangement to my daughter for her 30th birthday on December 3, 2020. Ordered in Visalia but they sent the order to Bakersfield because that’s where she lives. The arrangement was exactly what she liked but the fruits were old and nasty tasting. I am very disappointed that they delivered that to her. Edible arrangements are expensive so I most likely will not order again since this order went so bad. Disappointed!