Memority app not working? crashes or has problems?

Memority Status

Last Updated on 2018-07-26 by MEMORITY

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📋 1 Reported Issues:

Adiba Amani 2022-06-13

Hi, we get and error message for our clients: "Maintenance- Sorry, the service is unavailable for the moment. Please try again later"- the issue is still ongoing since 8th June. Thank you

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Common Memority Problems & Solutions. Troubleshooting Guide

Table of Contents:

Memority iPhone Issues and Solutions

Memority iOS app crashes, not working, errors
Memority iOS app network issues
Memority on iOS has black/white screen

Memority Android App Issues and Solutions

Memority has errors/crashing/not working
Memority server network connectivity issues
Memority has black screen

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Memority iPhone Issues and Solutions

How to fix Memority app crashes or not working on Iphone (iOS):

Close and restart the Memority app on iPhone
Update Memority app to the Latest Version for iOS
Uninstall and reinstall Memority iPhone app
Update your iPhone to the latest iOS version

Fix Memority on iPhone unable to connect to server/internet connection issues::

To resolve Memority network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Memority Android App Issues and Solutions

Fix Memority not working on Android, crashes, errors or is unresponsive:

Force Stop the Memority App
1. On android, goto Settings » Memority » click [Force Stop]

Update Memority to the latest version on PlayStore

Clear Memority App Cache and Data:
1. On android, goto Settings » Apps » Memority » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Memority.

Fix Memority unable to contact server/ Memority internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Memority » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Memority » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Memority