e-colibris Status

Last Updated on 2024-12-18 by Ministère de l'Education nationale, de l'Enseignement supérieur et la Recherche

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⚠️ Most reported problems ⚠️

55.6%

Not working

38.9%

Account

5.6%

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Common e-colibris Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve e-colibris network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the e-colibris App
1. On android, goto Settings » e-colibris » click [Force Stop]

Clear e-colibris App Cache and Data:
1. On android, goto Settings » Apps » e-colibris » Storage » click [Clear Data] option. This clears both data and cache.
2. restart e-colibris.

On android, goto Settings » Apps or Manage Apps tab.
Click e-colibris » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto e-colibris » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-colibris

E-Mail: delegation.sirh@gmail.com

Website: 🌍 Visit e-colibris Website

Privacy Policy: https://eagent.sirhen.phm.education.gouv.fr/eagent-back/mentions-information/mentions-information.html

Developer: Ministère de l'Éducation nationale

Mar 05, 2025, 04:54 PM
a user from Lille, France reported problems with e-colibris : Login
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