e-colibris app not working? crashes or has problems?

e-colibris Status

Last Updated on 2024-10-12 by Ministère de l'Education nationale, de l'Enseignement supérieur et la Recherche

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31 User reports:
App has problems

User reports 31

⚠️ Most reported problems ⚠️

Not working

51.6%

41.9%

Account

6.5%

problems reported in the last 24 hours

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Common e-colibris Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot e-colibris app on iOS and Android devices. Solve all e-colibris app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

e-colibris iPhone Issues and Solutions

e-colibris iOS app crashes, not working, errors
e-colibris iOS app network issues
e-colibris on iOS has black/white screen

e-colibris Android App Issues and Solutions

e-colibris has errors/crashing/not working
e-colibris server network connectivity issues
e-colibris has black screen

e-colibris iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever e-colibris app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix e-colibris app crashes or not working on Iphone (iOS):

Close and restart the e-colibris app on iPhone
Update e-colibris app to the Latest Version for iOS
Uninstall and reinstall e-colibris iPhone app
Update your iPhone to the latest iOS version

Fix e-colibris on iPhone unable to connect to server/internet connection issues::

To resolve e-colibris network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix e-colibris black/white screen (blank screen) on iPhone:

Follow the e-colibris iOS app troubleshooting guide Here →

e-colibris Android App Issues and Solutions

Fix e-colibris not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent e-colibris app issues:

Force Stop the e-colibris App
1. On android, goto "Settings" » click e-colibris app. » click "Force Stop".

Update e-colibris to the latest version on PlayStore

Clear e-colibris App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "e-colibris app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch e-colibris.

Fix e-colibris unable to contact server/ e-colibris internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click e-colibris » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got e-colibris » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch e-colibris on android.

Solve e-colibris black/white screens issue on Android:

Follow the e-colibris android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministère de l'Education nationale, de l'Enseignement supérieur et la Recherche, developers of e-colibris.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit e-colibris Website

Privacy Policy: https://eagent.sirhen.phm.education.gouv.fr/eagent-back/mentions-information/mentions-information.html

Developer: Ministère de l'Éducation nationale

58.33% Contact Match

Developer: Blue Colibri International

E-Mail: [email protected]

Website: 🌍 Visit Blue Colibri Website

About this app

L’application mobile e-colibris est un nouvel outil intuitif, rapide et sécurisé conçu pour l’ensemble des agents du Ministère de l'Education Nationale, de la Jeunesse et des Sports. Créée avec les dernières technologies, l’application est accessible depuis l’ensemble des smartphones iOS, dans une ergonomie conviviale.