MyChoice app not working? crashes or has problems?

MyChoice Status

Published by Businessolver on 2023-12-18

Having trouble logging into the app? First try your username and password. If
you do not have a username and password from your benefits portal you will need
an Access Code.

I have a problem with MyChoice

Are you having issues? Select the issue you are having below and provide feedback to MyChoice.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 6 Comments

By Brenda Mutcherson 1 year ago

I cannot do anything. The app keeps crashing. Just started last night.

By Paul Benoit 1 year ago

I can log into the web site, but my mobile app tells me that "Server Error: Sorry. We are currently unable to connect to the server. Please try again soon."

By Patricia Kenner 1 year ago

I can login In my account but it won't show my free play please fix it

By Jacob Akiba Yavitz 1 year ago

I am unable to login to my choice mobile app. Will not recognize my password or username.

By Max samp 1 year ago

Keeps crashing. Removed app twice and reloaded three times.

By Sylvia Forest 1 year ago

Can’t log into My choice Email/password not recognized

Common dislikes about MyChoice app

- Wonky and freezes

- AI chat bot Sofia is not helpful

- Multiple claims rejected without feedback

- Poorly designed and does not function

Have a Problem with MyChoice Mobile? Report Issue

Common MyChoice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyChoice app on iOS and Android devices. Solve all MyChoice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyChoice iPhone Issues and Solutions

MyChoice iOS app crashes, not working, errors
MyChoice iOS app network issues
MyChoice on iOS has black/white screen

MyChoice Android App Issues and Solutions

MyChoice has errors/crashing/not working
MyChoice server network connectivity issues
MyChoice has black screen

MyChoice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyChoice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyChoice app crashes or not working on Iphone (iOS):

Close and restart the MyChoice app on iPhone
Update MyChoice app to the Latest Version for iOS
Uninstall and reinstall MyChoice iPhone app
Update your iPhone to the latest iOS version

Fix MyChoice on iPhone unable to connect to server/internet connection issues::

To resolve MyChoice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyChoice black/white screen (blank screen) on iPhone:

Follow the MyChoice iOS app troubleshooting guide Here →

MyChoice Android App Issues and Solutions

Fix MyChoice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyChoice app issues:

Force Stop the MyChoice App
1. On android, goto "Settings" » click MyChoice app. » click "Force Stop".

Update MyChoice to the latest version on PlayStore

Clear MyChoice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyChoice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyChoice.

Fix MyChoice unable to contact server/ MyChoice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyChoice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyChoice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyChoice on android.

Solve MyChoice black/white screens issue on Android:

Follow the MyChoice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Businessolver, developers of MyChoice.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Businessolver

E-Mail: [email protected]

Website: Visit MyChoice Website

66.67% Contact Match

Developer: Penn National Gaming, Inc.

E-Mail: [email protected]

Website: Visit Penn National Gaming, Inc. Website

About this app

If you do not have a username and password from your benefits portal you will need an Access Code. To retrieve the Access Code, log into your benefit portal and find the this app Mobile App logo. First try your username and password. Having trouble logging into MyChoice ? For more help email sofia@businessolver. com. A sleek design, easy navigation and access to important notifications and emails makes managing your health benefits a breeze.