Contact MyChoice Benefits Support
Company Name: Businessolver
About: Businessolver is an employee benefits administration technology company.
Headquarters: West Des Moines, Iowa, United States.
MyChoice Benefits Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MyChoice Benefits. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyChoice Benefits. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Businessolver
Verified email
Contact e-Mail: sofia@businessolver.com
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Read 3 Customer Service Reviews 😭😔💔
Terrible Customer Experience
by 1234dynosaur
The app, its customer support, and its AI chat bot Sofia are terrible enough to the point where it’s personally not worth contributing to my FSA anymore.
Multiple claims that I’ve submitted with purchases from the FSA store on FSA eligible items with a doctors note were rejected without any feedback on why. After reaching out to customer support multiple times to find out why and being reassured multiple times that my submissions should be approved- they ultimately were rejected again.
I’ve wasted hours on the phone with customer support to ultimately not have access to my own money.
Missing important feature
by Fastpitchjunkie
App allows for uploading beneficiaries on the go, which is pointless in a mobile app since that happens once per year, at the most. What would make for a better rating would be if I could upload Spending Account receipts, which is a much more frequent occurrence than adding a beneficiary.
Technically, the app works. However, it was designed poorly and does not function.
Page won’t scroll right to show details of reimbursements
by Renatelewin
Lot of this might need to be a discussion between my company and this vendor but the terminology and navigation on the app has problems. Most recently, when trying to see details of my reimbursements like amounts and deposit details, the phone app does not let me scroll right to see all the columns.
Have a Problem with MyChoice Benefits? Report Issue
Why should I report an Issue with MyChoice Benefits?
- Pulling issues faced by users like you is a good way to draw attention of MyChoice Benefits to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyChoice Benefits customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyChoice Benefits.
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