DIRECTV Reviews

by Bradkw89

DIRECTV WAS amazing when it was direct tv. However since the switch to at&t, I cannot get more than 2 minutes, if I’m lucky, through my recordings or live shows without an error message. Extremely frustrating. All of the things posted by at&t about deleting DIRECTV and restarting your device then redownloading said app and the like are crap. I guess they want to sound like they have a solution. Well, no. Just no. Yes my computer is turned on. Thanks tech support. Although DIRECTV was amazing for my use, there were some bugs anyway. Like if u pause live tv then come back 5 minutes later and play, it will restart live. What’s the point of pausing again? Oh yeah: so u don’t miss anything. A couple of months ago I would’ve rated high but now, I’m upset that I can’t rate lower than 1 star. I hope u read this at&t. I really hope u do. Aren’t you like the biggest telecommunications company on the planet? Had your internet once. Had being the keyword. Never had the advertised speed and if a door was shut between the modem and the chosen device in use, the signal dropped like a lead balloon. Do u just have so much money that u don’t care about the consumer anymore? I’ve been paying for your cel service for 15 years (from before u took away unlimited data like greedy pigs) and paid the exorbitant amount for your internet and cable for 6 years so the least u could do is make your only free thing work again before u had to throw your logo all over it.

by Liljmia

AT&T knows nothing about honoring their promises, they just know milking their customers. Greed is how they operate. I hope everyone cancels over this short sighted nickel and dime tactic they’re doing every few months now. When I signed up it said we wouldn’t have prices raised at all, you were locked in with your phone plan. Now every few months they keep changing the terms and bumping up the price. It’s time to cancel this garbage. Unchecked Greed is how you lose everything. Now instead of quietly making the money I was paying monthly for the service, a service I wasn’t even using more than 2-5 days a month, now you guys will make NOTHING. Congratulations ATT! I hope the numbers hurt your bottom line. Might go ahead and end my relationship with ATT altogether, find a new provider that operates with integrity and respect for their customers. Without customers your company is nothing. $0 coming in from this account once the new price hits. Hope regulators get involved and break this monopoly up. This is why they’re needed, to keep greedy companies like this from taking advantage of customers.

by Real American

I get it, you’re short staffed. Small companies like this typically have a tiny staff, the CEO is also the Marketing Director. The IT director is also the janitor. I get it. But, when this tiny team of people finally get around to addressing the ability for your customers to enjoy your service, can you possibly look into why DIRECTV is such a horrible disaster of a product? It’s pretty much about a coin flip of a chance for DIRECTV to show a blank screen when I turn on Apple TV. It starts with a “Keep Watching?” Question, then when you select “Yes”, the screen goes blank and you cannot move forward. Huh? This is crazy how you all with your 243,350 employees, NOT ONE of them can figure out how to address and fix this. This is your business, delivering television and communication services. How is that possible when one of your primary mechanisms for doing so is so whacked out that I can’t use it? Believe me, if you all weren’t the only company offering streaming services for Fox Sports regional channels, you’d be dropped faster than a cracked out ex-girlfriend. Unfortunately, the only crackhouse available is AT&T, so here I am, looking for another hit. Moral of the story: Do Better. Sincerely, one of your 75 million customers who is simply asking for you to fix your mess.

by Mrbrucebutkis

the only thing I ever get from DIRECTV is a message saying sorry we are having trouble try again later Im still waiting for 88 days now for later to come. Then again this is to be expected from att abd why affer coming back to att this time Im leaving for good! Congratulations att this time it only took you 88 days to drive me away. In the world of mobile phone carries Ive learned not to expect much but att has managed to set the bar even lower than they ever have. Just a thought on the rare chance that anyone at att actually cares or is even listening How about putting as much effort into simplifing your products so theybare easy to use and maybe even actually work as well or better than att falsely claimsand while your at it all that effort att spends trying to woo customers who have moved on back would be better spent on putting out a quality product and treating the customers you already have like they matter . the second I leave I will get more attention in one day from att than I have the entire time I have actually been a customer. That says alot about what is imporrant to att .
yes this is suppose to be a review so to be clear Id give it a 0 if it were possible its hard to give a more detailed opinion Ive never gotten it to work

by Wngsofhope

I have so many issues with DIRECTV. While watching on demand shows DIRECTV randomly gives an error message stating “something went wrong” and I have to completely reset DIRECTV . At times I try to look at the guide it states information cannot be loaded. While fast forwarding there are no thumbnails so you don’t know where you are in the show, you just have to guess when to play. On demand shows at times don’t keep track of where you are in the show, so if you turn it off and come back later it will restart the whole episode, with ads and all that you cannot fast forward through. And if you leave the on demand on pause too long it will start the ads all over again, even if you already watched the required time of ads for that slot. Not to mention there is no app for my LG smart tv, because they don’t support LG for whatever reason, so to watch cable on that tv I have to purchase a third party device to stream cable. Just much aggravation.

by CAMUCUS

Look at most recent reviews: at the time of this writing, the latest 100 reviews breaks down to 64 (1 star), 19 (2 star), 9 (3stars), 3 (4stars), and 5 (5stars). The numbers say it all. It sounded like a good idea, but between DirectTV Stream and AT&T they couldn’t get DIRECTV right. Crashes too often. Controlling it on AppleTV is too counter intuitive (when it works!). Meanwhile every other app works just fine, so it isn’t a problem with Apple’s design. And even with crazy fast internet it takes too long for each channel to load… DIRECTV is NOT for you channel surfers! Frustrating because it in theory it is a great concept. Just not as dependable as cable, even in 2022! And the prices… at first it made sense… but like any company, they’re getting greedy and their prices are slowly creeping up, and almost at regular cable levels. When this was relatively cheap it was a good trade off… but now, I can comfortably say I would rather have the reliability and speed of any crappy cable company over this.

by JonathanWheeler2

DIRECTV shuts down constantly. It’s absolutely horrible when casting to your tv. (DIRECTV does not work with all devices therefore I have to “cast” to my tv) DIRECTV is completely incapable of lasting 20 minutes on cast without restarting or shutting off. It doesn’t start your shows where you left off whether it’s paused, channel is changed, or it restarts. It always starts over or rewinds about 15 minutes or so. It’s random! It pops up 7 ads and 5 minutes later it shows 7 more ads (same exact ads) then if you pause and go do something, you have to restart DIRECTV and it shows 7 more ads again (same ads again). It’s a repetitive annoying problem. I can’t even watch a show without numerous ads and restarts. It just restarted 3 times and made me watch 28 ads for a 30 minute show. Just a waste of time and money. Just don’t bother with it. I’m switching to xfinity this month. My friends and where I work have it and have all the same features and they have never had this type of issue and they don't have 30 ads for a 30 minute episode. That’s absolutely ridiculous. My 30 minute show turns into an hour or stress.

by Kidmjf

Why can’t we get an app that actually works. Every update does nothing. Can we please get profiles like every other service so that we can separate bookmarks and dvr’d stuff…etc….?? Can we please get dark mode on the iPhone and iPad app?? Every other service uses the Apple TV remote to its fullest for little shortcuts, not this app STREAM…can you please fix that (so much potential). If I have dark mode enabled on the Apple TV, can you please change the drop down menu that tells you what’s on and so on to be dark instead of bright (this used to be like that and then was taken away..WHY)?? Can you please fix the freaking guide…it skips down two or more when trying to scroll, it need to just start from the beginning when you get to the end instead of having to go back to the top and fix the times at the top so that as I go down it still doesn’t have a show that not on so I need to move to the right a little bit…I mean come on?? This service and app have been out long enough that these things should already be addressed, every other app including free Tv apps have long passed DIRECTV with features…SAD

by Pinktequilaa

I don’t usually write reviews unless I’m extremely pleased with an app, but DIRECTV needs WORK. FIRST, why is there no option to REMOVE the feature that PAUSES the movie after 4 hours?? Every single time I’m watching a movie, the BEST part comes and the screen goes blank with the message, “We’ve paused your program” every freaking 4 hours!!! Have you thought about the fact that maybe we are enjoying a channel so much, that we don’t channel surf every few minutes or hours?? This is SO annoying! Which brings me to my main complaint...I don’t even have the top package and I’m paying $124 a MONTH for a STREAMING app that I can’t even control??? You also don’t have the ability to restart a show because the option doesn’t work! You also can’t rewind or pause! If you do pause, when you press play, you lose everything that showed during the pause! They didn’t test any of this when developing DIRECTV??? I had to switch to a CONTRACT just to get financial relief. The purpose of steaming is supposed to be flexible and cheaper options. Not the case here. Please get it together.
Lastly, AT&T vowed to let people keep their service during the COVID crisis. I guess that doesn’t apply to DIRECTV . Smh

by I'm THE GingerBradMan

The change from this app Now to AT&T TV Now brought with it several annoying bugs. The most annoying is the “Keep Watching” message. Chances are, if I changed the channel just 2 minutes ago, I am probably “Still Here”. So, checking the guide or changing channels or really any activity at all should reset the timer for this warning. Also, if I put my device to sleep (especially TV), please feel free to end my stream then. I can’t see any advantage for DIRECTV to stay connected if the device has been put to sleep or turned off.

Also, the same loop of super-annoying commercials (some of them at speaker and ear bursting volume is really annoying). I get that you have ad space, but the repetition of a single (or even two) 30 second ads for 3 minutes is ridiculous. I shouldn’t see the same ad more than a single time each ad break.

If you can fix these few small things, which I think are where most people’s dissatisfaction comes from, you should have a winner. The only thing I can think of for real improvement to content is true a la carte packages. I don’t watch a single Viacom channel, but pay for them all. I would, however, like my local PBS station (OETA) and would gladly trade 10 channels for 1. These are the things of cord-cutters dreams!

by Kahoot

I used to love my Direct TVNow/AT&T TV but it has seriously gone down hill. My issues: 1) the audio is out of sync with the picture. Sometimes you have to reload the channel but sometimes you have to re-install DIRECTV . Sometimes that doesn’t work and you either change the channel or suffer through. 2) several times a week, after looking at the specific show information, the directional buttons on the remote don’t work in DIRECTV . I know this because they do work in other apps just not this one. You have to delete then reinstall to fix the problem 3) errors in uploading channel you select- you get an error about the content not available but if you go to a different channel, let it load, the re-try the channel it works. I have checked the battery level and my connection speed and neither of them are an issue. They have one more month before I give up the fight and go elsewhere, which is a shame because I love the lineup of channels I have here. I’m just getting too frustrated in trying to watch it.

by Suzyq1226

I feel like there should be more improvements to DIRECTV, and out of all the reviews I bet people have made the suggestions already. But one huge and main complaint is that DIRECTV crashes far too often and when I go back to the middle of the show I was watching it starts over! So frustrating. I also don’t know why after I’ve watched a show from a series it doesn’t indicate anywhere that it’s already been viewed like most other media apps like Netflix, it shows the bar at the bottom showing you watched it until the end. DIRECTV only shows it when you’re in the middle of a show, but then you have to hold it doesn’t crash or it just starts over anyway. Also when you minimize the screen it keeps playing which is an awesome upgrade with the iPhone software too but if you go back and forth a few times from maximum to minimum DIRECTV crashes. So some definite things need to be fixed!

Now a couple positives- it is nice that you can favorite channel, much better looking home screen than other apps, and pretty user friendly, except for the things mentioned above. It does record all my shows without any hiccups, knock on wood, but again even after I watch them they stay in my recorded shows and no indication whether they’ve been watched by a status bar or check mark.

by ChipV_05

I’ve been using At&t TV app for couple of years and hoped that DIRECTV could be as good as the other streaming apps from big players. But after several years after release DIRECTV is buggy and UX is still needs improvement. Why DIRECTV is always goes to the full screen when I launch a show? Why can’t it stay as is and let me choose if I need full screen?
Another huge issue is how it works with AirPlay. I’ve got new LG OLED TV and was so disappointed that there was no native At&t TV app. It was very bad business decision not to support LG webOS. Every competitor has their app for webOS. At&t just killing customer base by not doing that. But I thought that there is a good workaround. New LG TVs support AirPlay and I can stream At&t TV from my phone, right!? Yes, but only until first ad. DIRECTV just gets frozen as soon as ad starts. You can turn AirPlay off and on. It will help until next ad. And you have a lot of advertising:(
So, the At&t TV is not usable with LG TV. Probably it’s time to give up on this service and find another service that works on my TV.

by ☯Alexis☯

I can’t even play this on my smart tv without it buffering every 3 seconds. i looked it up and it said it was an issue with my wifi, but none of my other streaming services have ever had this issue on my tv. i don’t know if there’s something that you guys can fix with that, but please do. DIRECTV also crashes quite a bit which starts my episode over again which i then have to try to remember what place i was at. with that being said, i really enjoy the selection of tv shows and movies.
more things that could be fixed:
-maybe have it so one account can have multiple different profiles on there? that way our shows don’t overlap with each other if we’re sharing with other people.
-with some tv shows like love island, a lot of episodes are missing. i don’t understand the point of having a series/season available if there major key episodes missing. i had to go to CBS to watch the missing ones. i suggest trying to include all the episodes of a season if able to.

by ChrisDeeShields

I do enjoy watching this service, but it does have some issues.
Often lately I have had to change the channel and change it back due to sound and video getting out of sync. Also, I get the buffer a lot on some days and rarely on other days but I do see the buffer every day and I lasts anywhere from 5 seconds to a minute. From time to time I get the oops, something went wrong and have to change channels to get it back. My internet is a top tier unlimited cable service so download speed is not the issue. The same issue happens with wifi and Local Area Network alike. I never have trouble getting the channel back, it is just irritating having to flip channels. I enjoy the lineup and think it is a great value compared to other services I have used. Picture quality is very good, and sound quality is good. I love the fact that I can watch DIRECTV on any device I own. Overall I am satisfied with the service, just needs to stop buffering and getting out of sync.

by Att Tv Now Review

I love the att tv now service. It’s been really good to me their is a couple things I would like to see happen is making the on demand content always free to use within the subscription like if you wanted to watch a certain movie on demand you should be able to watch it depending on your package you have like for instants I have showtime and starz and I went to pick out a certain movie and it was available on stars but could not watch it I only were to be able to record it for whatever day it falls on in order to start watching it. I Think the pricing should be alittle cheaper because it is quite expensive for all the packages but overall it’s good I just think the pricing needs to drop a few bucks and the on demand contain should be to where you can watch anything and is able to watch anything working your subscription other then that it’s good

by Bmelc

We just got the service and have had a few hiccups here and there but it seems to mostly be working for now. Other reviewers are saying they are having log-in issues which I have not experienced from my side. Calling AT&T / Direct TV might help with password resets. As far as buffering issues those have been present on occasion and I have noticed the audio mismatching at times, but normally changing the channel will help with this. We are using this service with 4K Firesticks at this time which were a good option for us. Setup was fairly easy, however what I would like to see changed is the guide option to default to a certain key on the remote. Also, Fire TV’s have an integrated “guide” for all TV apps but Direct TV is not on this side at this time. Hopefully they will be in the future. Also, it would be nice if Alexa was compatible with DIRECTV and finding channels, but she is not. Overall I would rate this three stars and if you are looking for a regular cable experience to go elsewhere for now. It does not compete with it at this particular time.

by Tushshev

No matter how many times we have chatted with a this app agent, the problems are not resolved or they take almost 8 to 12 months to fix. Trying to record a series, so you don’t have to look up your favorite show every week, is impossible. This feature DOES NOT WORK!!! Can’t get any of the “ now” program from ABC, only have the “TV Show” option & can’t record any of that AT ALL!! Have to wait till the next day to see any of your favorites & even then, sometimes had to wait 2 to 3 days before I can see any of the shows. They also don’t have all the shows showing on that channel. When you delete a program that you have watched, the food luck because you will have to delete it at least 5 more times before it actually is removed. Another problem, you get shows recording that YOU DID NOT CHOOSE!! Go figure.... another one is where you have shows set up to record & THEY DON’T RECORD..... they just DISAPPEAR!!!!......MAGIC..... I think not!! If these things can be fixed that would be greatly appreciated other wise please please STOP SAYING/ADVERTISING THAT IT IS JUST LIKE WATCHING REGULAR TV SHOWS....IT IS NOT! Thank you, RYH

by Rpizzo68

I like the service. It gives me access to all of the channels that I need, albeit not for much savings over cable/satellite. However, I like not having a contract and the ease of changing services if I choose from month to month.

A couple of requests to the developer that come from FuboTV. You should review their app if you haven’t.:
1. Previous channel selection (great for flipping between sporting events).
2. Being able to change the order of your favorite channels.
3. I also like that you can bring up the channel/show images of what is currently on in Fubo and scroll side to side so you can still watch what’s on while looking for other shows.
4. Rewind/FF live tv. Not sure why you’re not able to do that with this service, but it’s frustrating that you can’t.

If you can add these features over time, I think you have a homerun because you already have great channel selection/variety but the lack of these features holds the service back a little. It would just makes it easier and more pleasurable for the user if your app was a little more like Fubo’s. Otherwise, the service has a great picture. You wouldn’t know you’re not using cable.

by BeenHeavyinFlorida

This is by far the best app in the iTunes Store and it keeps getting better. Works beautifully, very intuitive to use. Beautiful picture. I love that when I want to hear my favorite sporting event on the road, I just tune to the channel on my phone and plug into my car, so I can listen with free data. I am no longer limited to what’s on the radio stations.

The CloudDVR is great. We can watch our recorded video while traveling and the data is free. We can record a series, and now choose either all episodes or only new episodes. We can use our AT&T TVNow credentials to log into ESPN, NBC, ABC, and many other apps. And when we travel our TV service goes with us wherever we go.

I am always recommending this to others. It way exceeds all my expectations. I think the negative reviews are fake. My experience with this service is stellar, and I know others who have it and theirs is the same.

by Scoopergrl

AT&T took over and everything fell apart. I signed up the first week DirectTV went live. I received a free Apple TV with it it was so long ago. Completely loyal until now. The constant interruptions and “thinking” was non existent and now Recording something and actually watching it is a joke. How many commercials could you actually put into a 45 min show? Ask AT&T cause they put 50 in there and god forbid you have to stop and come back because you have to watch 25 just to get back in and another 30 commercials once you fast forward to the place you were before. THEN it starts “thinking” the whole app shuts down and you have to start the process ALL OVER again. I’ve been waiting to write a bad review for WEEKS because I loved it so much for so many years. So disappointed with your team that handled the transition.

by Pdx App

The change from direct tv now has been frustrating. Not only will it not work at times, but now in the middle of shows it will stop and ask if I am still watching. Are you kidding me? The most recent time this happened was during the 4th quarter of the Seahawks/rams football game in the middle of a play! WTH! It was a great game where you miss something when you look away, and in a tense moment of the game, you stopped the streaming, as I am intensely focused on the game, remote not close to me, and by time I found the remote to click yes, I missed the play as it forward thru it. You should look at what I am watching when asking this, a football game or movie is NOT appropriate to stop the action. Appropriate time would be when game is over and a new show is scheduled to start....Time to look for another streaming service!

by Cheer1078

I have been using DIRECTV since Direct TV came out and I’m forced to keep because no other apps have MSG in their packages. That being said I cannot access the MSG channel on DIRECTV . It is supposed to be playing my regional market which would mean I should be able to watch the Sabres games just like I did when I had Satellite. Nope it gives me the Rangers and New Jersey Devils games, not everyone that lives in NY lives in the city, but when you go to watch them it says these games aren’t available. So I have to open the MSG Go app on my iPad and stream it to my TV which can only be done if you have Apple TV. I have tried to talk to the live chat because that’s the only customer support they offer which is totally BS because these people are not even in this country so they have no idea what your talking about. You will be losing another customer if this doesn’t get fixed.

by Rere045

1st time they said it was too many trees around my apartment so that couldn’t get a satellite. But I could get the internet. I said no I wanted cable if not internet. That didn’t work went off n the at&t store n HOMEWOOD, Alabama an got Direct Now only for me nice they get to my home again now he cannot do the installation when they had got permission the 1st time . So I called them an talk to someone about my money an I have not got any money back an no service. An. Couldn’t get the internet so u couldn’t watch tv but they keep going in my account getting 70$ out for nothing I finally got in touch with someone but they want refund my money back I’m paying for something I’m not watching. I wouldn’t recommend anybody to AT&T I wish I could rate them a -5 stars taking customer money like this don’t make no sense and the agent act just like she understood but she couldn’t an AT&T is a big company why take my money and im file a complaint with the BBB of Alabama 2 months they got money out my account so sad....

by Anon....,,,

DIRECTV is glitchy and when it does it loads back into advertisements. If you pause the video, most times when you resume it makes you watch ads. If you watch 180 seconds of ads, your programming will load back in and if a call comes in or text or something like that, you get to rewatch all the ads. If you pause and exit DIRECTV to open another, when you come back, guess what. More ads. I’m almost over it. It the most frustrating when you’ve just watched ads, then it glitches and makes you rewatch them. I’ve had it happen 3 times in a row. On a 20min show, I’ve added it up one time and I was forced to watch 20min of ads. This is ridiculous, especially when I pay for the service, why is it not like every other pay platform where you done get that?????? At any rate, I’m over it and will be looking for a new platform.

by Crgpangle

For the money that I pay each month DIRECTV is a piece of junk. The Chat feature for customer service is a joke too. I’ve called customer service on several issues and none have ever been resolved. First under the children and family genre when searching movies “Sausage Party” is listed as a children’s show, which it is not. Tried several times to get this fixed to avail. We can’t watch for longer than a couple of minutes before some type of error message comes up and when watching live tv the commercial message is on for 20 minutes. When we try to switch channels and then switch back we can watch about 20 seconds of the show before another commercial break message is in for 20 more minutes. Fix this or I’m taking my business to a different streaming service.

by T(•_•)

DIRECTV is very very mediocre, tons of ads and glitches, but it does work. I love watching shows on here but there is this glitch that makes all my shows in Spanish ? There is no way to fix it (my language is all set in English so i have no idea why this happens) so when it happens i have to completely dump the show, or find another way to watch it. this is extremely frustrating because there’s literally no way to fix it. Nobody can help. It’s so annoying. Mad that I even payed for this but whatever. There’s also a feature where show episodes will sometimes be visible and watchable and sometimes not, and you’ll have to wait till a certain date. Or the episodes will delete themselves after a period of time and you’ll have to watch from episode 46. Anyway, would I recommend this to a friend? No. Am I still gonna use it? Not a lot.

by Scuba Den

Having used this service for the last 12 months, there’s been good and bad. The good is that for the most part, it works well 90% of the time. The package offers me the channels I want at a reasonable price. But in the last year my service has increased by $20/month. If it keeps on increasing, I will look elsewhere.
I like I can access the service on-line where I travel. The HD quality is good most of the time. But there are frequent times it switches from SD to HD...very irritating! I’ve also experienced way to much buffering when I may lose a picture for a couple of seconds or up to minutes where I have to exit the application and re-enter it for it to work.
In the end, I wanted to cut the cable and this provided a viable option. However, with more like services available, DirectNow needs to up their game and improve their service and not continue to raise prices.

by Fentonr

I know a lot of other reviewers have said they run into issues and I did too right after the services launched but they got ironed out pretty quick. Today I don’t have any issues, DIRECTV works well and I can’t remember the last time video froze or I had to wait for it to buffer.

Prior to DTVNow I had Sling and DTVNow is WAY better.

Edit: this app Now was renamed AT&T TV Now. The new name isn’t any good (seriously, say it out loud) but DIRECTV still works as well for me.

I’d also like to say that I’ve seen a lot of reviews about this app satellite service. This isn’t that. If this app proper (satellite service) can’t help you with problems with DIRECTV it’s because DurecTV is a different service. If you have this product, they support a different one. If you have that product, DIRECTV is for a different product.

As far as plans go, they’re competitive, but you have to make the choice of service depending on what exactly you want and what fits you, channels and cost wise. This review is just about DIRECTV and service quality,

by Soljie

I like this very much, most of all i like the availability, the fact that it’s available on almost all platforms. I can watch it anywhere i like .
I got two boxes and love the functionality of them .
It’s one one the best steaming service i’ve used no lag no buffering, it just steams .
I gave up my U-Verse service which i loved and had for eight years for AT&T TV .

That been said, My issues are :
1. When recording a series even when i select record only new it still record the old recordings over and over so that i have to keep deleting the recordings i watched already which keeps re-recording. With U-Verse i could select record only once and it would not keep recording episodes that it already recorded .
2. You should have continue watching for Netflix and CBS all Access . When i watch program from those apps the don’t show up in the “Continue Watching” section.
Please add this as it would make the service a complete package .